Hotels in Atmore, AL

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3 locations found near Atmore

“Very professional and friendly staff, the rooms are sparkling clean. The market place food was okay, could be upgraded, some of it was prepared from frozen, not freshly made.”

4.1 Good346 Reviews

“*UPDATED* The spa contacted me and provided a full refund for my facial. Very professional and courteous of them.I'm giving two stars because the facility is nice, the pedicure was wonderful, but the overall experience was stressful and left myself and my guests with a bad first impression. Let me preface by saying I've been an owner/operator of a successful spa in Florida for 17 years, and leaving a critical review isn't something I take lightly.I had two facials scheduled at 11am, one facial at 12, and three pedicures at 1pm on Mothers Day. The morning of Mothers Day I awoke to a call from the spa at 7:20am requesting that I move one of the facials up an hour earlier than expected to 10am and another to much later at 3pm. They offered a 25% discount for the inconvenience, which was considerate. But the pressure to jump and run to get my friends to my house and on the road as quickly as possible and having such a huge gap between services was difficult, especially being as they're still not allowing food to be delivered to the spa.We live 2 hours away and made it there 15 minutes prior to the 10:00am service. I let my guests take the 10am and 11am 50 minute facials, both of which ended up being closer to 40 minutes as opposed to the advertised 50. We waited the rest of the day for my Oxygen facial, a service I've never experienced and was anticipating. The esthetician was friendly and personable. My facial felt like a basic facial - all products, no tools etc. When she concluded the facial I asked her what portion would have been the oxygen part. She gasped and seemed to be checking a schedule and apologized for the oversight because she performed a different facial instead of the scheduled one. Even after our discussion prior to starting the service where I mentioned that I was new to oxygen facials and she mentioned it would feel cool on my skin. I asked her if she could just do a quick once over with the oxygen and she said she didn't have time. I felt so disappointed. We waited all day for a facial I could've given myself. My esthetician apologetically told me to go by the desk in the lobby on the way out because there was a $20 + 15% gratuity owed back to me due to the cost of the service I received and the one I had booked (and was asked to prepay for prior to entering the spa which I found strange). We quietly packed up and stopped by the desk. Even with 3 employees behind the counter, I waited behind one guest for over 5 minutes to discuss the mistake with the service only to be offered a $10 refund and no genuine concern for my situation. I forfeited the miniscule offer for a quick exit. I really feel like the facial being moved so late in the day and not receiving it in the end was such a disappointment and the cost should have been refunded by half price if not fully.”

3.9 Good126 Reviews

“You might not care for the wait BUT......heck even the salad is worth the wait. Don't sleep on the CALIFORNIA CHICKEN..the ginger lime sauce...g??d Claude that stuff is deeeeeeelish!!”

3.1 Average75 Reviews
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