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April 2024 by erin bethea
Absolutely awful. After 15 min of waiting for a cappuccino I hopefully got a refund. No one even apologized for the wait. All they were serving were online orders.
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April 2024 by Lisa Thompson
Bathroom was very dirty and had no toilet paper. Store and outside sitting area was messy and needed cleaning. Staff not very friendly. Definitely not a typical Starbucks.
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April 2024 by Blake Barnwell
The coffee and service is congruent with other Starbucks. However the dining area is dirty and uncomfortable.The bathroom door is key coded for paying customers only.
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April 2024 by A C
This location is the oldest one in Athens. It's the OG store. This location was set up to run like Starbucks in the 1990's NOT set up to run like most Starbucks are today. The addition of Delivery services, Mobile orders & short staffing have lead to various issues the staff CAN NOT CONTROL... a little grace would be kind to those that do show up for their jobs. It's understandable why people are frustrated - but think about the people inside drowning in the orders & getting cussed at over coffee... Perspective folks... Stay strong Hwy 31 - YOU ARE ALL VALUABLE & LOVED - remember - NPC's exist & those are the people with the hateful comments... they have no idea what y'all are going thru... Much Love ❤️
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March 2024 by Joel Sylvia
This particular Starbucks is slower than most others and half of the time forget to turn on there mobile ordering
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March 2024 by Joey Krabacher
Worst Starbucks I've been to lately.This was my go-to pit stop when driving from Nashville to Birmingham. Not anymore.Bathroom had code lock, bathroom was filthy, and it had no way to dry off your hands. No air dryer, no paper towels, nothing.The latte was decent, which is why it is 2 stars and not 1.
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March 2024 by Tyler Overton
Stay away from this Starbucks. They locked both doors during business hours and only had the drive thru open. 15 cars in line. Slow service. Bad attitude. I won’t be returning. Who locks the doors during business hours??????!!
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March 2024 by gina james
I have been a customer at this location for about 4 years but will probably be stopping at the Huntsville location in the future. I waited 32 minutes for my order this morning and that seems to be a pretty consistent wait time for the past few weeks. Workers are friendly but the wait is terrible. I love Starbucks but this store needs help.
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February 2024 by Nathan Watkins
Service was bad, and our order was not up to standards. Other locations are better.
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February 2024 by Charis Rosenberg
Everytime I order a coffee I take 2 sips and throw it away. Worst coffee in the
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February 2024 by Derek Brown
Cafe closed half the time, staff is rude and they struggle with basic drinks.
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February 2024 by alicia ballentine
When going inside to order they are beyond slow, absolutely ridiculous the time it took for 1 drink.
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January 2024 by Susan Miles-Thompson
Lately when come taking longer then used to through driveway. Today even worse. 26 minutes. Order taker not paying attention, had to repeat three times. When got to window found out why. Some people working supper slow. Then drink ordered no whip & had whip. Had to take sine already running late to work.
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January 2024 by EmmaLeigh Ramires
Ordered 2 drinks during bogo, was charged full price and the drinks werent made right, our drinks are dark almost like the chips in the drink, today they are as light tan as my skin.
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December 2023 by Christina Gann
I placed an online order the other day before heading into work and was pretty late getting there to pick it up. I didn’t see my order, but I asked the cashier at the front and they immediately began working on my order. Even though they were covered up, they were super professional and helpful. Shout out to the manager who was an absolute rockstar when it came to handling the unruly, ignorant grandmother that came in to cause a scene over some whipped cream. Y’all keep up the great work baristas!