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March 2024 by Bonster H.
Multiple times now I have found out of date stock on the shelves, rotting vegetables in the bins, non-rotated stock in the dairy section, etc. I have spoken to management three times now and one employee. In one instance I simply pulled all of the out of date salad dressing for two flavors at random and set them neatly on the floor before calling a manager. One gentleman swore he would take care of it. I offered it politely as a training issue and I was not mean in any way as I ran a business for 20 years and know how hard it is to get staff to uphold standards sometimes. He was pleasant in assuring me it would not happen again. I walk in a couple of weeks later and the SAME product was put back on the shelf. The correct response would have been to have every single worker go back and rework their sections, pulling all merchandise, and restocking in approp date order-he should have gone back and checked their work. When I find out of date dairy, I set it on the edge of the area so it can be seen and handled by the staff. Apparently, they just put it back on the shelf. I have fallen ill twice now from seemingly 'in date' product, only to become ill after eating, which points to improper handling/cooling. I have shopped at Publix since the 60s and was so happy that Athens had a Publix to shop at. This new one is NOT living up to the standard that lifetime customers know to be executed by other locations. Publix is famous in FL for their standards of service and quality of merchandise. That is how they get away with higher prices. Someone from corp needs to revisit this location as it is hurting their reputation. Other one isn't much better.
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February 2024 by Hem Desai
Good bargains for bogo0224 - no change different bogo deals
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February 2024 by Emil Iyog
Wanted sandwiches, not enough people working at the counter. The line was too long . At checkout the cashier was super friendly and helpful
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February 2024 by StewReview
Ben the Deli manager is great ! Super nice and fast. Even though they were extremely busy
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February 2024 by Paul Miller
Always pleasant and helpful staff, but you pay for the service. Still, you can get some great sale prices.
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February 2024 by Brittany May
I just did an Publix run with my two year old. On the way out it had started to sprinkle, and I was figuring out the best way to get my toddler and the groceries quickly into the car. An associate pulled me aside and said that there had been lightning, and that she would be happy to load my groceries if I wanted to drive my car up to the front, cutting down the time my toddler and I were outside and exposed to any dangerous weather. It meant so much! Thank you for going above and beyond and making us feel safe!
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February 2024 by Jessica Strasburger
Great store. Clean and always well stocked, the associates are always very pleasant and offer any help anytime I seem to be confused.
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February 2024 by Barbara Goad Faulk (Booty)
Pleasure, sheer pleasure to shop here
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January 2024 by SusiQ
Nice staff, stocked shelves and good sales on b1g1 all the time
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January 2024 by T. Coleman
Very friendly people, good service and great deals especially the BOGO! Shopping really is a pleasure here.
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January 2024 by Heather Reinhold
I mean, like an average publix.
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January 2024 by K
Very disappointed at the manager standing at the exit door Wednesday at 4:15 telling customers in a loud and rude voice Publix was closed because he had to get his people home safe. The closing is understood but his attitude is not. In addition, they are employees and not his people. This has been a difficult time for everyone especially for those trying to pick up prescriptions. We are customers who chose to shop at Publix.
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January 2024 by Rhonda Alexander
I was looking for fresh strawberries and I hit the jackpot!!
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January 2024 by Clayton Garth
My visit today was at, what had to be, one of the most stressful times for the employees. However, they were more than courteous and each of them I encountered had a positive disposition.
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January 2024 by Bea Godbee
Great service, fair prices, and always FRESH food!!! Puts others to shame!!
