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November 2023 by Kimberly Adams
I have rented multiple units from Midguard Athens-Cloverleaf over the last year and a half, and they are truly the best storage facility that I’ve ever dealt with. Extremely professional staff and very well kept, secured facility. The staff truly walks the entire property and tests each lock daily. They’ve caught on several occasions when my helpers didn’t lock mine back properly by the next morning which is very much appreciated. One may pay a bit more for this facility, but in storage facilities, I find you definitely get what you pay and totally worth it for a secure, clean, and well monitored facility to keep the riff raff out. I highly recommend it.
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October 2023 by Casey Travis
I have used the storage place For over a year now. Very sweet and friendly staff. Nice and clean property and storage units they also offer climate control units.
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June 2023 by Kennedy Davis
I have been having issues with not receiving any notice about rent increases, which they apparently do twice a year so keep that in mind. You'd likely want to look for a more local/smaller storage unit if these things can negatively impact your bank account. You can shell upwards to $550 extra a year with corporate storage units because they operate on either an hourly or monthly contract system that allows short notice.They've agreed to reach out to me for rent changes since I havent been receiving them as a compromise.There is also an alarming history of people being charged for units they never rented or signed a lease for and have them go to a fairly unresponsive corporate for refunds. This can be an arduous corporate process and likely makes people give up on the money they lost to rent.I live out of state so it's impossible for me to look for a local storage unit right now. I'm going to have to pay $600-1000 to fly down and move out of this place to one with more accessible rent practices, but it will be worth it in the long run. Hoping I get out soon.The staff is nice but it's not worth the corporate practices. I appreciate Ambers calm and collected demeanor over the phone.
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April 2023 by Nita M.
This storage facility is wonderful. The facility is extremely clean, the drive aisle are wide, making it easy to load and unload, the security measures are top notch and the people who work there are friendly and acknowledgeable. The whole experience was wonderful. I would recommend this storage facility to anyone who is looking for storage.
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April 2023 by Dylan Burgess
The best storage facility I've ever used. Also the staff is amazing, I'm not sure what her name is but she was so nice and helped me with everything I needed to know.
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April 2023 by Mona Cothran
Really nice folks in the office. I sold my home unexpectedly fast and the closing date was scheduled for tomorrow! I had not secured a storage unit and folks, I had no idea they were in such demand. Thankfully Midgard had the size I needed and the office folks could not have been nicer, more professional or accommodating. My house is empty, my worldly belongings are tucked away in this very clean, secure facility behind locked gates. A very happy customer here.
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April 2023 by Cheri Richardson
I wish I could give a five star, however due to my initial experience with this facility beginning quite poorly, I posted a one star review due to having been charged for a unit I didn’t rent, and, when I called to request a refund, the answer was no.After contacting the corporate office, I left another one star review as I couldn’t reach a live person.The corporate office did finally call back and advised they would contact the manager at this facility.As of today all the monies have been returned to me. I’m grateful to have the money returned & this is why I’m giving them 3 stars.Unfortunately, this debacle should not have ever happened.
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April 2023 by Christa S.
Very rude people to deal with. I have to pay for another month rent because they said that I didn't hive them a notice. With is a total lie. I told the lady that I was moving out. I will be out that day. When I pull up my account they charge me. Very rude and unprofessional. Would recommend using them.
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March 2023 by Dennis Barton
Rented a rv parking space last summer. Went to Florida Oct, returned Feb rented same space for March. It had been vacant since I left. Employee NiKi very professional and helpful. However not empowered much, I was still in their system, but after she called cooperate told she could not waive $30 set fee. I like employees here, facility, and location, however big cooperate questionable.
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January 2023 by Mike O'Hara
I now have 2 storage lockers with them because of their Friendly, courteous, helpful management with easy access and clean storage lockers in a protected area. Highly recommend.
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January 2023 by Charntilly Johnson
Midgard Self Storage is very nice and Nicole is very sweet and kind to others and she knows her job…
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November 2022 by Caster090
Very cool! I was in need of an emergency hauler and Kylie helped a ton. Was in and out in a matter of minutes. Very professional and neat. Nikki and Amber were cool, too. The place was spotless.
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November 2022 by Rainbow
Staff is absolutely great they where friendly helpful and fun to interact with. If you need to store anything this is where you want to go!
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October 2022 by Lizzie Wallace
I decided on this storage facility based on price. I hadn’t physically been to it til I moved a few things in. Upon arrival, even before I located my unit, I was extremely satisfied with my decision in choosing Midgard on cloverleaf. The grounds and the whole property is exceptionally clean. There’s a gate and cameras and it made me feel very secure in storing my possessions here. No hidden fees. I finalized all my paperwork online or through text and the lady I talked to, Kylie, was efficient, polite and professional. If I could give 10 stars I would. Thank you! Amy Lehman
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October 2022 by Javon Garth
Excellent, she was so helpful and to already been working with the company for six months she told me a lot about the units..... She needs a raise!!!!!!!!!!!!!!!!Thank you for the help
