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July 2023 by Linda Allen
This place is terrible! They will lie and lie to you. Never finished my vehicle.Services: Painting
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June 2023 by Deena Faulhaber
About 3 months ago, I went in and ask if they could fix my tail light on my 2013 Ford Flex, I set up payment thru a company that had repaired my vehicle and caused the light to leak. Now, I am wondering if they got paid because they never called me to replace the light. When I called them. They agreed three months was a long time to wait. They said they would call me that same day. I never received the call.
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June 2023 by Suzanne weeks
we took our car more than 6 weeks ago still not ready just said forget it and picked it up
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May 2023 by Jasmine Madry
I had the worst experience with this place. They was supposed to be fixing my front bumper and when I picked my car up my tail light wasn’t working. Call the to let them know so they told me to bring it back and my car sit there for a whole week and when I call they lady told me they didn’t know who I need talk to.Service: Electrical
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January 2023 by Dana B.
Warning! Do not use this business. Had quarter panel only damage to my car. Took 6 months to fix and was still a terrible job. Poor communication and promises meant nothing. Things did not line up, left the window down soaking my car, told me at one point I had inspected the wrong car(it was my vehicle trust me)when I was trying to get an update, office claimed they had no clue about the status of any car unless they talked to a technician, broke parts on the car unrelated to the repair, false statements about when parts would be available. If they said anything over the phone you can be assured it was no true and completely the opposit scenario. Stay away from here if you want your car repaired.
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December 2022 by Scott B.
This shop has had my vehicle 5 months tomorrow December 30th. I hit a deer and the estimate was under $5000 to a quarter panel. No airbag deployment. Everything they have told me about the repair has not been the truth. Numerous promises that only one or two parts and its finished and then its one or two additional parts. Its a different story every time. Was told it needed checked out at a local dealership for diagnostics then its finished. I went to the dealer and the door panel was off and nowhere close to repaired. More parts needed I was told. I visited metro, drove up to my car and viewed the progress. I called them and they told me that I was looking at the wrong car and that my car was being painted and the car I saw was another customers. Seriously? I know what my car and tag looks like. Very insulting to my intelligence. The front office personnel said on two occasions that they had absolutely no idea what the status of my vehicle was and that only the technicians could inform them between 12:00 and 3:00 and would call me. They never did. I even asked to speak to the owner and was prevented from doing so. They attempted twice to tell me my car was ready and I could come get it but it would have to be brought back because MORE parts had not come in yet. They want their money from the insurance company obviously. I told them Im not picking it up till its finished. Stay far away from this place. They are not qualified to clean my windshield!!
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November 2022 by Kristan Lawmaster
We dropped our truck of there about two months ago. Was told an estimated time frame of about a couple weeks or little less. We would call and get updated and would hear weekly….different excuses. The parts aren’t in, the parts are in, it’s being painted, it still needs to be painted. It will be ready this week, no next week. No one knows what’s going on there. Very slow service and unorganized. We got told we had to relocated back out of state 11 hours away they said it would be ready by this date at this time get there and we have been waiting now TWO HOURS PAST THE TIME THEY SAID. And are stilling sitting here waiting now. And now won’t be getting back home till 2:00 am. Worst body shop we have ever used.After finally getting our truck after. 2.5 hour wait from the promised time, they didn’t have all the parts ordered. The stickers put on the truck were terrible with bubbles in them and we will be taking them off. The tail gait was also not correct and the words on the black were no black like when we purchased the truck.Service: Body & Trim
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November 2022 by Kristan Ross
We dropped our truck of there about two months ago. Was told an estimated time frame of about a couple weeks or little less. We would call and get updated and would hear weekly….different excuses. The parts aren’t in, the parts are in, it’s being painted, it still needs to be painted. It will be ready this week, no next week. No one knows what’s going on there. Very slow service and unorganized. We got told we had to relocated back out of state 11 hours away they said it would be ready by this date at this time get there and we have been waiting now TWO HOURS PAST THE TIME THEY SAID. And are stilling sitting here waiting now. And now won’t be getting back home till 2:00 am. Worst body shop we have ever used.After finally getting our truck after. 2.5 hour wait from the promised time, they didn’t have all the parts ordered. The stickers put on the truck were terrible with bubbles in them and we will be taking them off. The tail gait was also not correct and the words on the black were no black like when we purchased the truck.Service: Body & Trim
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August 2022 by Dark Gravity
No weekend service. Once my vehicle was at their shop i received multiple stories from different people as to what was going on with it. Didn't have it, didn't know anything about it, already ordered parts.
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May 2022 by dennis robertson
They were HIGHLY cooperative! They were very helpful in allowing me access to my totalled out vehicle.
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January 2022 by Randy Jones
I found them inexpensive, fast, and professional. I totally recommend them for your auto body repairs.
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November 2021 by Trapaveli Tre
Dropped my car off Sept. 15, it was estimated to be fixed in 4 days and over a month later my car still Isn’t finished. I definitely won’t be using this service anymore!Services: Body & Trim
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November 2021 by Barbara XXX
I'm having to have the whole job re-done by another shop because the workmanship was so bad. I'm not happy, ALFA is not happy.Service: Body & Trim
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October 2021 by Preston Black
They did great work on my car. Highly recommend.
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July 2021 by Jessica Pendley
My husband is the painter. A very hard worker.. The men up there are great. I would recommend this place to anyone they take pride in their work they do a good job and make sure everyone is pleased
