O'Reilly Auto Parts store #1312 in Arab, Alabama, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also features services like resurfacing brake rotors and drums, building custom hydraulic hoses, and mixing custom paint. Customers appreciate the availability of a free Loaner Tool program for specialty tools, with a refundable deposit. The staff at this location are highly praised for their friendliness, knowledge, and willingness to go above and beyond to assist customers. One customer shared how the assistant manager and manager quickly helped when they were stranded with a broken hose, even bringing the parts and installing the hose since the customer couldn't do it themselves. Others mentioned how helpful and quick Serina was in getting them back on the road, and how she provided excellent service, including installing wipers and finding parts at reasonable prices. Customers often highlight the great customer service, competitive prices, and the staff's helpful attitude as reasons for their loyalty. Overall, the store provides reliable service and support, making it a trusted place for auto needs in the area, with the reassurance of being part of the larger O'Reilly Auto Parts network across the US.
Thank you Tyler for your excellent service and courtesy. I greatly appreciated your genuine kindness! Management you have an outstanding employee!
April 2025
Gloria was Awesome! Helped me SO much! Put on my new wipers for me and found an 02 sensor for my car at a reasonable price! Smooth all the way. Thank you!
April 2025
Best parts store. Sirena, Gloria and Bert are the best. Thank you for everything you do.
