North Country Ford in Arab, Alabama, is a reputable dealership known for its exceptional customer service and commitment to meeting the automotive needs of the community. The leadership of General Manager Greg Anthony has set the tone for a top-notch operation, with the service department led by Jason and his team providing exemplary care. Customers consistently praise the staff's professionalism, knowledge, and willingness to go above and beyond. Whether it's addressing the needs of a recent widow or ensuring a smooth and transparent purchasing experience, the team at North Country Ford strives to exceed expectations. Specific employees like Dalton, Shawn, Damon, and Paige have received high marks for their personalized attention and dedication to customer satisfaction. The dealership's service department has been recognized for its efficiency, with same-day appointments and prompt diagnoses. While some customers have experienced slight cost increases, the overall quality of the work and the staff's efforts to address concerns have been widely appreciated. Overall, North Country Ford has established a reputation as a trusted and reliable automotive partner, providing a welcoming and hassle-free experience for its customers.
The staff is exceptional and I cannot say enough about the service department team!
November 2025
Dalton was great from start to finish. I really appreciate the time he spent making sure we walked out as happy customers. I also really like the rest of the staff here. They went over and beyond!!!!
November 2025
Great experience, great service..YOU HAVE TO ask for Shawn... highly highly recommend to anyone even considering a new/different vehicle
