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August 2024 by Jack Doss
Most expensive place I've ever delt with
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June 2024 by tina morgan
This business sold me a jeep ,I had the most terrible experience after giving the money to them, lots of distress getting my extra fob. Afterwards looking at title and paperwork I am not sure but maybe a forged signature. I called about 1 week into driving the jeep and had taken it to a shop in town that verified my rear end was gone. I call Tommy's auto spoke with Tommy, nothing!! Don't care.....I bought a rear end and before I could get that in I started hearing a ticking noise in the motor, I then called Tommy's repair again for help, keep in mind I bought in October 2023. This started right after. I had another mechanic tell me it was patched to sell to people like myself. It saddens me.
I have been in such mental and emotional distress, I am on 5 months with no car, my nerves are shot. I had to go to urgent care yesterday with shingles and well if they only new the anguish this has put me through. What saddens me is I was told by the business that they fix cars such as mine for young ladies in halfway houses that are trying to get on their feet.
This is just WRONG. I contacted BBB out of Birmingham, they wanted me to call the business 1 more time to make things right. If they don't they will take it over and they have attorneys that handle things and someone during all this reminded me about "6 on your side". I am not just fighting for myself but other single, struggling women that may have fallen victim to Tommy's Auto & Repair.
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January 2024 by Joel Hawbaker
My wife's Toyota Highlander had some serious issues (lots of lights came on all at once) yesterday. We took it to the dealership and were charged $145 for diagnostics...which told us nothing. They even said they'd need at least two more hours of diagnostics just to figure out what the problem might be.
So, a family member recommended we go to Tommy's and we're VERY thankful we did. He got it checked out and fixed the same day, and for less than half of what the diagnostics alone would have cost us at the Toyota dealership. Definitely found our new garage to take our cars to!
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December 2023 by Marlin Kimbrough
Very efficient service.
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October 2023 by Krash Daddy Gaming (KrashDaddy369)
Very helpful and willing to check on your problem free
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September 2023 by Paul Lipham
Excellent communication and quick repair.
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August 2023 by richard wilson
Does a great job every visit
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April 2023 by Benny Hunter
Keep my challenger running great. Does great job on wife's Taurus and my other vehicles. Never overpriced
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April 2023 by Robin Vines
I have been going to Tommy Auto for some years. He is a very good mechanic
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February 2023 by Curtis Lewis
It takes several days to get in but excellent work
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November 2022 by Tanika Sanders
I have been going to Tommy for quite a while. He is always youngest to me. He is a wonderful blessed angel in disguise to take your car too.
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November 2022 by Angel Elaine
Excellent shop. Excellent workers! Highly recommended ? ?
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September 2022 by Teeke B.
i would never recommend this place to my worst enemy. highly unprofessional. they get zero stars from me. this place is worst than the trash under the garbage can. broke my sons keys so he couldn't get his car back until after several days of them not being to fix the car. plenty of noneducated hicks running a shade tree business. i am a nurse and i know more than the so called owner. never go to this place....will definitely tell twitter, instagram, and facebook. they will not prosper of doing people wrong.
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September 2022 by Alvin Scott
Great customer service
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May 2022 by Tony Evans
Tommy's auto repair was a good experience; it was my first time using the shop as well. They did a really good job in fixing my truck