Big Lots has received mixed reviews from customers. Some shoppers have found the store's item prices, particularly for dog food, to be lacking in value, with difficulty reaching the store by phone. While one customer had a positive experience finding specific furniture and receiving great service, another expressed disappointment over misleading clearance pricing. The store's organization is noted, but cleanliness could be improved. Overall, Big Lots may be a suitable option for those in need of furniture, but customers should be cautious about pricing and availability.
