We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
I've been with BB&T for a while and they are a great bank! This particular branch takes a while whether you go in or go through the drive-thru. They are typically always backed up. What should take a few minutes, turns into 10 or more.