Xtreme Car Wash #1 receives mixed reviews from customers, with many praising the excellent customer service and specific employees who go the extra mile. Reviews highlight employees who provide a great extra pre-scrub, check cars for satisfactory cleaning, and personally help remove stubborn tree sap and clean dirty mats. This dedication results in reports of awesome service and great customer service, with some customers stating they will not ever use another car wash. However, other reviews point to consistent problems with the automated service and equipment. A major complaint is that employees do not pre-scrub wheels and tires, leaving them dirty. The automated machine does not clean tires and wheels well, and the tire shine only covers about one-third of the tire. Other noted issues include bug splatter remaining on vehicles after a wash, every other vacuum cleaner not working, the removal of the floor mat cleaning machine, and being handed only two rags to finish the cleaning. Customers express hope for an improvement in the quality of service and the overall Xtreme car wash experience, feeling that cleaning only the top half of a car leaves much to be desired.
