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“I was recently in our local J.M. Jackson facility. I had a great experience. The customer service representative in the parts department ,Samuel, was a great help he was very polite he did everything that I needed him to do. IT was just an overall wonderful experience thank you Samuel. You made my bad week alot better.”
“I was getting worried that you sold me a lemon! You guys went up and above my expectations and you did everything that you said you would do. Thank you guys so much. I love my Titan platinum reserve now that you have addressed all issues. Keep up the good work! By the way, My sister in-law Sherry Melvin loves her new jeep!”
“Best mechanic in town! 30 year customer here will not go anywhere else unless Rob can't fix it and sends me else where. Thank you for all the years of help with my auto Rob ? ❤ ya friend. See you soon. The eroil lady”
“Just wanted to give a shout out to Krystina Scott for being the best sales person I’ve ever met. She was so nice and friendly. She helped me every step of the way and I really do thank her for her services ??”
“It's always nice to see someone who knows what they are doing, actually do exactly that. No pretentious attitude and at a very fair price. The man knows his”
“We were pulling our 5th wheel camper and needed air in our camper tires - easy to get in, easy out! The guys quickly got us taken care of to get us back on the road. Thank you!!!”
“Best experience I’ve ever had for tires. Friendly, accommodating and, most importantly, honest. Most are just eager to make the sale but not here. So, Thursday at 4:15 and 2 hours from home, my tire needed air for 2nd time today. I find a pesky nail in my tire so I went to the local “W” because I know they’re open later. Finally a tech assists me but they do not have my size tire. I panic and start calling tire stores starting with the closest. First 4 did not answer, next one went to voicemail and then I called Roadmart. I did not even hear the first ringtone when I realized this was not a recording. He says they have the size tire and could install it but needed to be there soon. After they pulled fire off the tire they couldn’t find the nail and asked if I still wanted to change the tire. I couldn’t believe they were more interested in providing the right service and not the money.All in all a super experience and I couldn’t be more grateful for their fast friendly service!”
“Big Kev's has been our go to place for years now. We always appreciate the feedback and support from Kevin and his staff. We completely trust what he tells us and would not take our vehicles any where else. Highly recommend!”
“Awesome people! Great service! They do a thorough job and test drive when done. They definitely have my business for things I can't do. Thanks Clay and Heather!”
“On my way back to South Dakota from Panama City beach, my tire light came on. It was around noon. The guys in the garage got me back on the road very fast. We appreciate the hospitality and great service.”
“Great place to have your vehicle worked on. They do everything to get you up and running again as quickly as possible. Very friendly personnel. This is the only place my husband takes his vehicles to and is always completely satisfied.”
“I needed an emergency tune up and a quick one since I had appointments the day I went in. I called 2 other auto shops before calling Helms and they were they only one who said they could get it done that morning and in a timely fashion. Excellent work and I will be back!”
8AM - 12PM 1 - 5PM
1118 Western Bypass, Andalusia
Auto Repair
“OMG! I couldn’t start my car and was scared it was the starter or alternator well they found the problem a bad battery cable had me fixed in no time and half the price!! Awesome customer service!!Service: Electrical repair”
“Staff was very friendly and didnt stop until they done what I asked as quickly as possible even after they ran out of time they stayed after closing time to ensure the full job was done.”
Open 24 hours
1763 Stanley Ave, Andalusia
Auto Repair
“I cannot believe what I am reading in these reviews. Our 2013 Yukon XL broke down while driving to Florida on Spring Break. Shannon sent a tow, stooped everything he was doing in the garage, sent a few guys to the auto parts store, replaced a drive belt and wheel, all in under an hour. Then, when presented a bill he said all we owed to him was $63 for the parts. He refused to take extra money for the tow, labor, anything. My four kids ran around his shop giving treats to his dogs while we waited too - they didn't mind at all. Then, to our complete surprise, that night after arriving in Destin my phone rings and who is it....? Shannon himself calling to check in and make sure we got to our spring break destination!! Being from Wisconsin we know what "Wisconsin Nice" is and if I didn't know Shannon was from Alabama I would've bet he was from Wisconsin. Our experience was 5+ stars all the way. God bless you my friend!”
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“Thank you, Amber Kendall. I called Saturday afternoon at 4 pm to ask about a Buick Encore that was on website. We began the paperwork on Saturday. Today, your team jumped into action to get the vehicle from Bessemer to Andalusia. I drove away today with my 2022 Buick Encore.
The whole process was so easy!”