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November 2023 by Eve Traylor
I love my Allstate insurance but my agent has given my husband and myself the blues. My vehicle was recently damaged while parked at work and my agent filed the claim on me instead of the person who hit me. They had Allstate as well but the claim was on me. They tried to get me to pay a deductible, which I wasn’t going to do. My husband has contacted home office to get his claims settled. Deloris who was previously there was very getto and unprofessional. Overall I like Allstate but not pleased with my agent.
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August 2023 by Scotty Jones
Best insurance agent in a hundred mile radius, no doubt.
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July 2023 by Steve Colvin
My local Alstate has been great for all my home owners insurance needs.
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February 2023 by Petty Amanda
The experience has been the best. I think you all are better than any other car insurance place.
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December 2022 by George King
Alice did a great job on my automobile insurance in Alabama. Thank you for saving me money!
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September 2022 by tammy jones
Always friendly and happy to help in any way.
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July 2022 by Rita Border
I have been with Allstate many years the staff is very friendly and if you need a good insurance allstate is the way to go you will get a reason quote and fast they take pride in to serving Alexander city
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April 2022 by Richie Blankenship
Alice made our home/auto insurance changeover very easy and quick. She was very thorough when explaining our coverage and premiums and helped us to take advantage of several discounts offered by Allstate. Thank you very much for answering my questions and helping us get started with your agency.
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June 2021 by Sue Nunn
AllState Ins. Best price ever.
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May 2021 by Teresa Taylor
The app is slow when loading, other than that I love it.
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October 2020 by Gerecka Dowell
Allstate was an okay company to have auto insurance with. I cancelled for cheaper insurance through someone else. I was confused as to why my policy stated a certain amount due and called Delores to cancel and question that. Delores stated I had already been cancelled and refused to explain why and just insisted on telling me I haven’t paid in two months when I had indeed paid. I tried to send screenshots of bank statements and she stated I have already explained this to you, very rudely and stated the payments didn’t go thru. She didn’t care to hear anything I said nor did she care to explain anything further. I checked the Allstate app after getting off the phone with Delores and the amount owed MYSTERIOUSLY changed and it finally showed the policy was cancelled on the date I called, not before. I’ll give this Allstate three stars because aside from dealing with unprofessional staff, the insurance was good and I did however speak with Alice, whom was sweet and went over everything with me. Although no one cared to acknowledge Delores wrongs, Alice had a much better attitude and was much more professional.
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October 2020 by Sheila C
Alice helps you to the extent of her ability when disaster happens. But if you do have home damage, i hope your home is new. Inspector depreciated a lot.
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June 2020 by Javon Norris
Very nice and helpful people especially Mrs. Deloris she helped me and my family in the time of need when our house burned down and our cars got totaled so thank you so much for all of your help and support Allstate is a great company !
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June 2020 by Sidney Neff
Good service prompt response
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March 2020 by Brian Burke
Did business with one of the ladies in the office. Good people
