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December 2023 by Valorie Anguilm
We wanted to get a land line as we are both getting older. So we stopped in at the Verizon store in Albertville Al. We were greeted by Dakota Daniel, and he was very helpful in providing us exactly what we were looking for. Thank you for your wonderful service.
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November 2023 by Dolcé Stone
Maria Nova is among one of the best. She makes your experience so easy and simple at Verizon! I was very happy to have her help me choose a new phone and plan!!!
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October 2023 by Bailee Simpson Gore
Autumn was so kind! Every sales person should follow her lead. She truly values the customer, and I’m so appreciative.
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September 2023 by Danielle Powell
Montrez is a amazing rep. He goes above and beyond to make sure you get everything you need at an affordable cost that's best for you. Excellent customer service and that's why I go to him everytime!
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September 2023 by CODY D
Good customer service very helpful
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August 2023 by Michael Bowman
Price is too high!! Service is not good.
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May 2023 by Gary Minton
Chance Bright is awesome!!! Rodney in Guntersville doesn't keep his word. He called me about my upgrade, an offered me $800 on my phone I get there and after everything it will be $100.00 for the trade in. Then the manager calls and didn't fix anything but she did say SORRY. Wow this place is a failure. If you need anything go to Albertville and ask for Chance Bright he fixed everything that GUNTERSVILLE messed up!!!!
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February 2023 by Peggy Jones
It was crowded had to wait a while before they can get to you I was going to talk to him about a new phone but since it was so crowded in side 2 wait talk 2 them later cause the only has 2 people there 2 help customers
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January 2023 by Danielle Reece
Upgraded my old phone for a new one. The service in this store is top notch. Chance, the salesman I dealt with, is very knowledgeable about all of the products, customer discounts, and technology. He got me in and out of the store in a reasonable amount of time, and I'm very happy with the service and my new phone. This will be my home store from now on.
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December 2022 by Donna Johnston
The people that work there will help you find out what is going on with your phone
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August 2022 by Jay Ballard
Promot service! My associate, Justin, was knowledgeable, professional, and efficient! Very friendly staff. I love the service I get from Verizon!
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August 2022 by Ellen Barnes
They was very bu@y all the workers was busy when I g[t there.but as soon as one was not busy she came over to hel] me.she was very helpful.cured the problem with th phone.wasvery helpful.lwill go back if I need.
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June 2022 by susie rodgers
Thank you Augustine, at the Albertville Al Verizon store you have helped more than anybody ,He is a great asset to your co
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November 2021 by Michelle Arbour
I went in to get a new phone because my 6 year old note 5 finally died and would not turn on after charging all night. My main concern was saving all I had on my phone because I could not remember when I last backed up to the cloud. Stopped by the Guntersville location and they were no help at all. Decided to go to the Albertville location to see if they would even try to help me and of course purchase a new phone. Only waited a few minutes before Jacob came to help me. He was great from the start! Very professional and was also training a new employee. I told him my concerns about my current phone and he told me he would do his best to get all the info off my phone because it would not turn on for him either. Once I chose one if the phones and accessories, because I was keeping my current plan, he went to work on my old phone. I could go on but it was one of the best experiences I've had went purchasing something important and not so cheap. If you are in the market for a new phone in Marshall county in Alabama, go see Jacob Wiggins at Verizon in Albertville, AL. You will be so happy you did. Hope his higher up sees this!!
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October 2021 by Libby Whitten
Dianna was AMAZING!!!!If you need help, go to this store and ask for Dianna. She helped my mom and I change up our account and open a new one, and I purchased a new phone with EASE!!!! She was super helpful, wanted to help us save money, AND wasn’t just trying to sell us stuff we didn’t need.Hands down THE BEST Verizon experience I have EVER HAD!!!!
