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December 2023 by Terry Stone
Your brother's all right and have a very Christmas ?
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December 2023 by Jason Parrish
Great people fair prices
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October 2023 by Joe Pettry
This store sold me the incorrect ignition control module at the time I didn’t realize there’s 2 different ones a black one and a gray one they sold me a black one after 800 dollars worth of parts I finally went back to icm I took it back they refused to swap it out for a gray one so I ended up having to buy one I took it home put it on and truck ran perfect it also threw a lot of wrong codes having the wrong one on that’s why I didn’t catch it and started replacing parts that weren’t necessary I tried returning some parts as well and they refused to refund them so I take it as they did this on purpose knowing what would happen and I would return and buy more parts we need to stick together and not buy parts from this store anymore I will never do business again with them and I hope whoever reads this does the same thing if they did it to me they will do it to you . The people who work behind the counters of these stores are paid very low wages even the managers so they don’t really care about you getting the correct parts they care only about the sales for the store and themselves so I understand to a point of their lack of concern when selling parts normally a good auto parts store will tell you that there’s 2 different icm for this vehicle black and gray that way you the customer is aware and can decide for yourself so when they don’t say anything that shows they did it purposely I notice the manager doesn’t even respond to any reviews let’s stick together and stop shopping at this store and see how they feel about that take action against big business and show them customer service is the most important part of business without us you’re store goes under and no jobs are availableUpdate on review after O’Reilly responded to this review I reached out to them explained everything to them. They had a district manager call me back (Jose) from Arab,Alabama store and him and I spoke for a while he was very pleasant and I believe he put the customer first he told me I could return the extra parts even though I didn’t have a box or receipt anymore to a local store near me and they would give me back the money for whatever parts I didn’t end up using. I’m happy this is over and they in return did the right thing. I’m not going to say anything bad but I guess it was partly my fault I should have researched and known exactly what part I needed. I’m happy with the outcome of the situation and will continue doing business with this auto parts store even though mistakes were made they in my opinion are still one of the best auto parts stores around and they did take care of the customer needs which was me.. Thank you for your help and God Bless you and the United States ???
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May 2023 by Amy Lang
Was clean ,easy to find things,employee's wasn't very friendly ?
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March 2023 by Rodney Gullion
Large selection and good prices
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February 2023 by Sunny Brown
Best blinker fluid in town
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February 2023 by Lucas Alt
Great service here. Running bone dry on coolant and didn’t know what to do. Zack helped me out through the whole process, learned something new today. Would definitely recommend this place o anyone!
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December 2022 by Chris Brown
Very knowledgeable staff
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September 2022 by Bill Fowler
O'Reilly's has always treated me with prompt and courteous service, no matter which state and store I was in . Recently though, the folks at Albertville Al. Went way above board in helping me with a tough problem. Jose, in particular, took precious time during a busy part of the day, to help resolve my concerns. As I waited a few minutes for Jose to do what no one at any other brand would do, I noticed that each and every employee seemed eager and courteous beyond standards. Hats off to the managers and employees at O'Reilly's in Albertville.
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September 2022 by Ace Castro
It help with auto part or stuff of cars that you need
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August 2022 by Jimmy McCormick
Lawn mower battery, lots of memories. Worked there 2-1/2 years
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May 2022 by Chris Hines
Quick to help and get you in and out
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March 2022 by Carla Mitchell
I bought a set of rainx wiper blades. The employee who helped me was very courteous and went out of his way to help. He also installed them for me. This is my go to place.
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February 2022 by Andrew Canales
Very nice people they know what they're talking aboit & what i'm looking for.
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February 2022 by Barbara Davis
Ty for having the parts for my car. And installing them.
