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November 2023 by Derek C.
Waited a hour and 10 minutes at pick up. Put the groceries in the wrong car. Said fuck it and left let my wife handle this bullshit.
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October 2022 by Gabe P.
I'm not a Walmart fan at all.... Just to be clear. I've been to this location before but have never done a review. This location is well organized. Clean. Long lines in self checkout. My recent visit was to browse their sale wine inventory. Unfortunately, the sale wasn't really the sale I was expecting. I did pick up a few things just to make my trip worthwhile.
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August 2021 by Bradley M.
Possibly the worst store I've ever been in. Most terrible red neck low down employees this store shouldn't even be up and running. And again and again after calling no answers ever on any given day. And finally one day the pharmacist answers. And her excuse for everybody else not answering is because it's a problem and they don't want to answer. So I ask for a manager and same thing that he won't answer either. This is some real life Alabama s*** right here
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February 2021 by Randy B.
Why has this location become such a dump? The store is never organized any more. The shelves are very poorly stocked. The staff doesn't cafe if you get waited or not! Prepare to stand in line forever!!!! I have been shopping at this location for years but I think I'm going to go to a different one. This location continues to get worse not better!!!
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February 2021 by Blake M.
I'm giving this place a 3 star mainly for the fact that the past few times I've ordered groceries online, they forget to put all my items that I paid for in the bags and I don't find what's missing until I'm home. I tried to call and speak to a manager about it, but I couldn't get anyone to call me back. I decided to call Walmart corporate to let them know and he sounded like he couldn't of cared less and just said that I could cancel my Walmart plus membership... There's other places to get items from besides Walmart and I think the more people start shopping at other establishments, the better. Most of the items come from China and are such low quality. What about sustainability?? Go anywhere else but Walmart.
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December 2020 by Ramon L.
Manager Tyler was rude and dismissive over an item that was on the shelf but not showing up in inventory. Tyler also showed lack of respect by degrading Nick who has always provided exceptional customer service. I will be returning all my items and taking my business elsewhere.
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August 2020 by Chip C.
We came here once pre-covid, and the store was your typical Walmart. We found what we needed easily enough. We've also stopped here a few times recently to get groceries for my grandmother since she doesn't need to be getting our during Covid. The online system is easy to use, and they have a huge area to the left of the store where they have the online pickup ready. The employees came out and brought us the groceries quickly and were very friendly. I'm thankful that they offer this service as it helps us keep my grandmother safe, and I'm sure others use it for their loved ones who are at risk as well.
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May 2020 by Anna M.
In these new times, Walmart is one of the few grocery stores that do online ordering and curbside pickup, and it is much appreciated. It's not always easy to get a good pick-up time, but when I've been to do a pick up, there are never more than three cars (including mine) even though there are 10+ spaces available. If you can't get a pick up time BEFORE NOON, best to wait until another day unless there are things you cannot do without. Even with allowing substitutions, items that were in stock that morning have an ever increasing chance of being out of stock by the time they pull your order. Also know that there are items that are definitely in stock in the store that they will not offer/allow for pick up at all, which kind of defeats the purpose of wanting pick up. (Like standard grocery items that don't even show as out of stock, they've just apparently pulled them from the option pool for pick up at all.) The four-stars are solely for the staff who work the grocery pick up. They're usually very young, and always friendly and helpful. I'm impressed with how they've adapted. Otherwise, Walmart in general is a solid three-star. **Even in better times** they seem to be out of random things, and it can be frustrating. You can go in for the most off-the-wall thing, and they are somehow always out of the primary reason for your shopping trip that day.
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December 2019 by Katie J.
I've used Walmart vision center a couple of times now. The wait was fairly long the first time, but I had zero complaints about my treatment. The staff was super friendly and helped me choose the best glasses for me. The second appointment I had, the staff was running behind and I waited so long I ended up needing to reschedule my appointment for a different day. All in all, not a bad place. I hope they overcome their wait issues!
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November 2019 by Dana L.
Convenient stop for me. I got in to Birmingham and realized that I forgot dog treats and hair spray when I packed. Two things I have to have. I knew Walmart would likely have both. While shopping, I also picked up some fruit to take to the family. Where else can I do all of that in one stop? I found the dog treats that I needed with very low protein, for my kidney patient pup. Not easy to find, but Walmart carries this particular brand. They look and smell just like an Oreo. He was happy, of course. Loves his cookies. I was having a blonde day and walked out and forgot one of my bags. I got to the house and had to go back. The sweet cashier had tucked away my bag and had it waiting for me when I walked in. So sweet. And appreciated. I have no complaints, other than it being busy day at Walmart.
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November 2019 by S P.
If you use their grocery pickup make sure you have a backup plan for dinner! Placed an order and they have no record of it and the associates working didn't have a clue. Thankfully my family isn't strapped for cash but what "if" all I had I ordered food with to arrive and you tell me it's not there and I have to wait until a manger comes tomorrow to try and fix it... Typical Walmart..hopefully target across the street starts a grocery pickup Walmart never fails to disappoint Day two same thing. All 15 spaces full and a makeshift line of an additional 6 plus cars. Just cancelled the order no thanks..it was cool while it lasted. Walmart has always and will always screw up a good thing
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October 2019 by Deb W.
The Alabaster Walmart is great. Good location and easy access from I-65. The staff are friendly and never fail to help me find what I need. It's Wal-Mart so we all know the standard is reasonably clean, competitive prices, well stocked store. This store always meets the standard and then some. I've done the grocery pickup a down times and my order is always right with 1-2 substitutions... They are open early and late. They have the MurphyUSA gas station in the parking lot, and it has a small store that you can go inside to get coffee and snacks. I love this location - and although I may visit 10 other locations. This one is my favorite.
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September 2019 by Leah F.
Well it was good while it lasted. After using the grocery app 4 times, I see a crazy charge for $1038 for a high tech gaming laptop. Apparently it was scheduled to be delivered to my home, and was picked up and signed for at a local Fed ex. I have never ordered on Walmart.com yet they got my cc number somehow. Great job Walmart on a very unsecure app and employing thieves. To whomever stole from me and defrauded me, may Karma come back to you 10 fold.
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June 2019 by Lil C.
I waited 30 minutes in the god damn jewelry section to buy something and when I finally got service they had the audacity to tell me they won't sell to me. Do not go here ever. It is f****** terrible.
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June 2019 by Johnny P.
Stopped in the automotive dept today and as usual the customer service was terrible. Whatever the conversation was behind the counter era far more important than a customer needing some help. Maybe there will be some new people there when/if I go back.