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February 2024 by James R.
I moved to Alabama from Arkansas less than one month ago. This was my third time to step foot in the store in alabaster Alabama and it will be my last! Being someone that's unfamiliar with the territory and the store I was followed by three plain clothes, risk management employees constantly for the entirety of my experience, I asked to speak with a manager upon ending. I spoke with Chinos (spelling may be wrong) and gave a description of each of the three people. One was a young man, wearing a long blue shirt, carrying around electronic item. He was accompanied by an older gentleman with a black T-shirt, thrown over his shoulder, and the third was a purple hoodie gentleman in the produce section that consistently looked in my carts and bags, and acted like I was a common thief, I get you might be in a high-risk area but being a former store manager of harps foods (an Arkansas based chain), you need to dial back your risk management in this location! They make you feel like a thief and instead of offering to help you, they FOLLOW you everywhere!
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November 2023 by Derek C.
Waited a hour and 10 minutes at pick up. Put the groceries in the wrong car. Said fuck it and left let my wife handle this bullshit.
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December 2022 by Devin Rehberg
The lady who answers the phone doesn’t want to do her job. Directed me to check in on the app after being told it doesn’t work. She huffed when I retold her. Had one employee approach the car to check on the order for me. He was great! The lady however made the whole entire experience horrible. Waited over an hour and a half past my SCHEDULED time.
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October 2022 by Gabe P.
I'm not a Walmart fan at all.... Just to be clear. I've been to this location before but have never done a review. This location is well organized. Clean. Long lines in self checkout. My recent visit was to browse their sale wine inventory. Unfortunately, the sale wasn't really the sale I was expecting. I did pick up a few things just to make my trip worthwhile.
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December 2021 by Diamond
Horrible 7 days and I still haven’t received a refund. Walmart was supposed to deliver to my home and they never showed up!!! They never answer the phone.
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December 2020 by Von Ellis
For several months now I’ve been using the pick up and delivery service through Shipt and WalMart b/c I’ve found it convenient and easy. But the Alabaster’s WALMART has no showed my delivery order now 3 times. Each time I’ve called to complain to no avail. One time the girl from door dash who delivers the orders said she got a request from Walmart and when she arrived WALMART said they didn’t have a order. What? She just magically knew to go to Walmart and ask for my name. So how would she had know to go get my order if WALMART didn’t dispatch her too? Whatever people! Don’t offer a service and not have your act together. There system sucks and delivery manager Valorie or Victoria literally hung up the phone. They can’t handle the volume of orders and shouldn’t offer that service. Sticking with shipt it’s cheaper yearly anyway.
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December 2020 by Callie Dan
I give up with Walmart pickup ..each effort gets later later often delaying 1.5 hours after they send ready to pick up txt! If you can’t provide the service as promoted just don’t bother Walmart.
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December 2020 by FATKING BOYS
I paid $12.95 monthly subscription for grocery delivery, 10 minutes from store. Twice the deliveries were over 2 hours late with no notice, one of which never made it.
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December 2020 by bridget evans
I haven’t been able to place an order for 6 days now. About to delete the pick up app and shop at Publix.
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December 2020 by Kevin bunn
Do not do pick-up here. They don't answer the phone, and they don't seem to care.
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December 2019 by Celayna Clark
Fast and Friendly service.
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December 2019 by April Ray
Very Nice Girl. Had 1 unavailable & 1 substitute.
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December 2019 by Donna Walters
Great place, needs more check outs.
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December 2018 by Sheila Parsons
You've been terrific, friendly & courteous service. Thank you for ?