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January 2024 by Cece Shields
Very thankful for them they were right beside me when my London passed away .
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January 2024 by Lonnie Lassinger
Excellent service and information. Thanks!
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December 2023 by Kelly Daigle
I have 1 dog an 3 cats, Dr. Z is awesome at what she dose, an she cares! My animals quality of life has improved since switching to her. I highly recommend her office an services.
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November 2023 by Kyler D.
Doesn't know how to update their hours online nor answer the phone, also their voicemail box is always full. unprofessional and unreliable
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October 2023 by Jim
All of the positive reviews are FAKE.Stay far away from this place if you care about your pet.
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September 2023 by Anna Valentine
By far the WORST vet I have ever worked for. Not her animal care but the way she treats her employees is unacceptable. If you are an experienced technician, stay FAAAAAR away from this place. Seriously. Low wages, and you have to ask before you do anything that is part of your job description. Makes sense now why her name is known in the vet world, and not in a good way.Seriously, do not work here.
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September 2023 by Art Miller
Dr. Z took wonderful care of my two rescue kitties. Both Bandit and Smoky had rough starts in life. Dr. Z took time to accurately assess their unique needs and created highly successful treatment regimens. Additionally, her staff is First Rate and the office is super efficient.
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June 2023 by Heather Holliman
Shelby Animal Clinic loved our baby like their own. They didn't hesitate to work us in as a new patient. The veterinarian paid close attention to our questions & concerns, providing us with all the help & expertise needed. The staff went above & beyond. We were very pleased & especially love that they are open for Saturday appointments.
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May 2023 by 陳美然
READ THIS! BE AWARE OF THE POSITIVE REVIEWS---THEY ALL WERE SHORT AND GENERAL. HOWEVER THE 1 STAR REVIEWS WERE DETAILED AND WERE REAL. LOCALS IN ALABASTER KNEW THIS CLINIC IS THE PLACE THEY WOULD RUN AWAY FROM. PLEASE JUST READ THE 1 STAR REVIEWS. THEY WERE WRITTEN FOR GOOD REASON.I've spent almost $2000 in these 6 months in this vet. For what? my 2 dogs' skin infection which were treated with a couple of antibiotics and antihistamines. For one, they kept booking follow-up appointments which usually not necessary. But Dr. Z will always find something to "dig your money". Why I'm out here speaking out? Because today my dog just had a red eye for less than a day, and she prescribed 14 days of antibiotics, pain medications, and eye ointment. An $25 item appeared in my $325 bill which was never related to me. She ordered a thyroid panel that was $89 without even asking me. I usually write really nice reviews for people that I like, but I am too disgusted by how they do all the tests that they think were "necessary", meaning they didn't even asked me if I wanted my dogs to be tested for thyroid and then just handed me the bill. $325 for a red eye! DON'T EVEN COME HERE!!!!!!! I WISHED SOMEBODY HAD TOLD ME SO BEFORE I EVEN SPENT SO MUCH IN THIS MISERABLE PLACE.Additional note: I wasn't asked if I wanted a $89 thyroid panel for my dog, plus I didn't see if my dog's blood were withdrawn. I was not told what's included in the thyroid panel, and which lab was used for the test results. I didn't even know when the test results will come back! This feels like when I went to a restaurant and was held to pay for what I didn't order. Is this even legal?
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May 2023 by Francis Herring
My first time taking my 7 week old Shih Tuz puppies. They were super nice and the office is clean. They offered me coffee or a bottle of water. Really busy, spent 1.5 waiting. They were so knowledgeable and explained everything to you. I like the paperwork they give for the puppies to keep up with all their care. I enjoyed seating there listening and watching the birds. They treat you like you have been going there for years. The building is easy to get to and get out of. When you're done the staff will carry your babies to your vehicle.I recommend them.
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April 2023 by Jace Robbins
Slow, filthy, overpriced, rude, unprofessional, and incompetent. Dr Z told me that my 8 year old golden retriever needed surgery to remove a patch of skin that he has had since BIRTH. I was also told that we must bring him back in a week after paying $300 for the visit. We have a newborn and we have limited time and funds currently. His nails were not trimmed and the infection is back. I questioned her for not cutting his nails and she became unprofessional. She then refused treatment. I would not recommend your practice to anyone. Be careful going to this clinic.
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January 2023 by Meredith N.
Really good care for your animals. I've always had great experiences with this practice. The only negative is sometimes you have to wait for the vet, but they are great with doing drop offs and pick ups if your pet needs care
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December 2022 by michelle w
They overcharge me and took forever for a well Dr appointment. Also wanted to put my dog with allergies on $300.00 per month skin meds and shampoos.
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October 2022 by Gene Leighton
Boarded two of our kitties here. Groomed and bathed just prior to us picking them up. Our fur babies were well taken care of.
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September 2022 by Amanda Heffler
Dr.Z was the only vet in town that was willing to accommodate a questionable emergency/new patient on a Saturday!! The staff was very friendly and helpful. Dr. Z was thorough, honest and kind. Great experience especially considering the stressful circumstances.
