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February 2024 by Hugo Hernandez
Great prices friendly staff
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February 2024 by Hannah Garris
Loveeeee this store we’ll also be going back great clothes and shoe brands for low price
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January 2024 by savage brandon
Excellent place
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January 2024 by Ether Thrice
Was super busy! But I had help getting everything I needed and more thanks.
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December 2023 by Leacroft Mckay
May I inquire if there is only one staff member assigned to the store? My observation from my recent visit was that there was only one person manning the register, while there were about fifteen people waiting in line.
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October 2023 by Clay M
Normal Ross dress for less. This one is usually pretty clean and orderly.The trash out front has been there so long it smells. That may be the fault of the colonial promenade. I have seen the same in front of Books a Million.
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October 2023 by D D
I don't understand a store that sells clothes but refuse to open the dressing rooms for hours after they are open. I also didn't appreciate the rude employee . Do better Ross
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August 2023 by Lololol D
Y’all can complain about the lines all you want but it’s not a stockers responsibility to come check you out that’s not the position they applied for they have cashiers and a cashier position for a reason it’s not their fault if they can’t hire more or have more than 2 on the clock it seems y’all are just a little entitled
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August 2023 by Carolyn Callaway
Check out lines get very long, over half way to the back of the store, and the manager was pricing items instead of opening another register. The two people on the register were busting their butts and I wish they had better management support.
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May 2023 by Carolyn Murray
I bought the coolest Bluetooth makeup mirror today for only 19.99. It is awesome
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May 2023 by Lisann Taylor
One cashier on a Sunday afternoon. The line was so so long. Took an hour to check out. I'm surprised the cashier did not just quit.
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April 2023 by jacqueline higgins
Ross did not have a lot to choose from in kids clothes that was the only problem that I had.
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April 2023 by Simon Wade
The lines are always out the door and the store is a mess. It’s a shame a huge corporation like this doesn’t respect their business or employees enough to make sure they are fully staffed.I am really impressed with how the employees here handle theirselves considering how busy and understaffed they are. They are always friendly and fast and they are trying their hardest to make sure everyone has a great experience. Which is more than I can say for the owner/higher ups of this location.The employees are the only reason it’s worth coming here. The owner/higher ups should clock in and take notes from them.
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April 2023 by Ismael Rios
It's the worst I've been too, I never seen such a messy store, product under the racks damage, Employee with their phone texting, a long line with only 2 register open and slow employee, and I saw a lady stealing putting bra's in her big purse and yet Employee's on their phone, DONT RECOMMEND
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April 2023 by Staci B.
I have been here a time or two. I have bought a few shirts here. Last weekend it was a total nightmare aka madhouse. They dont have enough cashiers for one so the line was to the fitting room they moved to the front. I had a few shirts I wanted to try on but I saw the line and I saw the turtle slow cashiers I set them down. I dont know why the back fitting room was closed I almost left then but I stuck it out . I went to a few Ross's this weekend from Alabaster to Hoover. They were all the same ..cluttered, messy, same type of employee , you know the type that acts like working just about kills them..lol. I used to work retail and was taught customer service is everything. Apparently not so much anymore. People complain that brick and mortar stores are dying out because of online shopping . But with the lack of service you get everywhere including this store you understand why shopping is no longer a pleasurable experience. Will I go back probably , will I walk out if they dont have enough cashiers that's a yes! My time is valuable ..
