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“Neil was awesome!! I was in and out in under an hour with a new Samsung phone and home internet device. He helped me select the best plan for my needs and convinced me to try their home wireless internet. I was skeptical but as I sit here typing this, I'm enjoying better streaming than from my wired AT&T fiber account. Give T-Mobile a try. And it's worth the drive to this store to get your devices.”
“Yesterday morning my phone completely stopped working, didn’t turn on or anything. Due to work, I have to have a phone so it was urgent being that I had work about 6 hours after I found out I was without one. Staff helped answer all my questions and I was in and out knowing all details and with the phone I wanted in about an hour. Clean, professional, friendly. Would recommend this Cricket store to anyone. 5 stars easy.”
“I was in this location the other day and the wait was a little long but she has a few customers and was alone so I understand I felt so bad for her because she had a customer yelling at her and she was trying her best someone needs to help her she is a young woman and I was worried for her safety so I sat with her for a minute after I got some help with what I needed and she was very sweet”
10AM - 8PM
9200 Hwy 119 Suite 600, Alabaster
Mobile Phones
“Best customer service dealt with in a long time! Thanks to Megan and some new girl that started only a few weeks ago. Very professional and friendly!
I’m also loving my new iPhone 15 Pro Max! Probably the best phone I’ve had in a long time! :D”
“I may change my rating before this visit is done, but why don't you have more seats? It's a busy Saturday and you have multiple customers squatting on the foot and a half high windowsill waiting for their turn. This is an easy fix, Verizon.
Edit- The employees were very helpful and knowledgeable and worked to get us there best deal on a good phone. We were out in 2 hours.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“If you go highly recommending asking for Priscilla
She helped me through my whole process making it less difficult and stressful With her jokes she makes it feel like your talking to a friend I will only ever ask for her”