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June 2023 by RandyR
The staff is always kind and courteous. They do a wonderful job. The manager has been more than helpful on several occasions. Would recommend using this credit union.
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April 2023 by tasha combs
Short and sweet! Thanks Peggy
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March 2023 by Lydia Hall
The BEST staff at EVERY branch. I deal with Alabaster more than any location and they’ve always helped me no matter what with a smile on their face. I was looking into getting a car loan and the dealership didn’t have legacy as a direct financial institution and the rate I was getting with the dealership was way too high. I went to Jane and Linda and got approved for a much better rate, got approved, and left with the car the SAME day. The loan officer was AMAZING too. Legacy will always be my go to for all my financial needs.
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June 2022 by Diana-RN
Been with them for 30+ years. Have also opened accounts with other banks only to quickly close that account and run back to Legacy! No one else is as good as Legacy!
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March 2022 by Wade Simmons
Jane was very helpful!
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May 2021 by Mary Costlow
Went into the branch today and all of the staff I encountered were friendly, polite and quick to take care of my needs. I thoroughly enjoyed my business transaction and would recommend them to my friends, family or anyone hunting a bank or credit union.
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May 2021 by Ann Elliott
Always friendly and helpful.
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February 2021 by LM W.
The tellers in the drive thru are AMAZING! I also love the branch manager. She is all about swift resolution. She’s also good about explaining the next steps. Highly recommended.
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August 2020 by I P
What has been the issue with Legacy since I've not been able to access my online account since last Friday? Why is the hold time over an hour? What is the bank doing to notify there customers about this issue?
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May 2020 by Tom
Legacy took it upon itself to block my Visa card during a purchase For some reason a grocery purchase at Walmart was suspicious. I was buying food This was very embarrassing. After calling and getting card unblocked I went back and AGAIN it was blocked. After calling AGAIN I tried my card elsewhere. Still blocked Legacy embarrassed 4 times over nothing. I’m changing banks Monday.
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April 2020 by Wanda Jaye
Always friendly and professional! I have been with Legacy many years, I love my local branch in Alabaster!
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August 2019 by arthur nelson
Worst experience ever!!!
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November 2018 by Tim Spence
Great service when I needed it. Not so big that they dont know who you are. Highly recommended.
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October 2017 by Natalie Tortorici
Tracy is the best! They are always friendly!!!
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September 2017 by Bree McElroy
Been with them since 2014 and never had any problems! Recently though I had my account skimmed. When I confronted them about it though they resolved the problem quickly and professionally. I wouldn't bank anywhere else!
