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July 2024 by MARION SMITH
Great ?
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July 2024 by Haley Balkovic
This was my first job and let me say I still loyally shop here for my clothing and I met someone the best friends for life and the best management team especially Kevin Garrison. He forever will be my favorite manager. Stephanie is also amazing. I love Belk!!
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July 2024 by Trismegistus 3xsGreat
What's happened with Belk?
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June 2024 by Connie Oglesby
Found a few things I could not live without I always liked belj
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June 2024 by Ashley D
Staff is friendly and competent and knowledgeable. They're always ready to help with anything. Alabaster is probably my top favorite location.
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May 2024 by D. Rich
Too much stuff. Hard to shop.
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April 2024 by Kimberly Whatley
Nice people and clean store
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April 2024 by chris turner
Love this store
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April 2024 by Abrielle Lamb
I am very disappointed with Belk. I have been a loyal Belk shopper for years, spending over $1,200.00 with them last year. Unfortunately I didn’t get the managers name at the Alabaster store. However, he refused to return 2 pairs a sandals that are within Belk’s standard return policy window. I attempted to return the sandals and was told that the return window is 30 days. After researching on the Belk website the stated return policy is 90 days. I reached out to Belk via email to ensure I could return the sandals that did not fit me. They said the sandals could be returned in store or shipped back. Shipping is difficult for me so I went back to the store and attempted to return them again. He was quite rude and stated that even though I had it in writing that I could return the sandals he could not do anything for me because store policy is 30 days even though the website says 90 days. He stood and at the register and argued with me without being able to explain why he couldn’t return them when I was told I could by Belk’s customer service team. I am attaching screenshots of Belk’s return policy. His actions have cost Belk a loyal customer because I will not continue to support a business that treats customers in this manner. Belk needs to decide on a clear return policy because this is not fair to their customers.
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February 2024 by Kevin James
they always have great deals. my wife got some shoes & boots a purse all on sale luvs her skechers
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February 2024 by Stephanie Easterling
Even with many of their items on sale and marked way down they are still very high priced imo. Nice selection of mid-high end clothing but still way out of the normal shopper's price range for what you are asking.
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February 2024 by Matt & Sherri Mason
Could not get any assistance at the jewelry counter, employees would look at me and turn their heads. Called the store from the counter and pressed 9 for a manager, he said he would page someone for me, stood there for 15 minutes and tried to call back and he would no longer answer the phone, the girl that was supposed to be working the area was wandering the store avoiding her work because apparently it was 10 minutes until time for her to clock out as we watched her go to the break room and leave. An employee that had no clue what she was doing then tried to assist us and apologized the entire time. It was very absurd.
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January 2024 by Ginny Jarrell
Picked over. There was stuff everywhere and no help to be found.
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January 2024 by Robbie Todd
Great customer service
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December 2023 by Edward Pettway
My wife loves shopping here.
