Banks in Alabaster, AL

“Been Woodforest for about 15 and never had a problem. As a matter of fact they have stopped identity theft several times and saved tons of money and headaches. Thanks Woodforest!”

“Joy Steele is the best thing that ever happened to Regions bank!She guided my wife and I through the endless questions we had in regard to our finances, debt consolidation, and personal loans. I HIGHLY recommend requesting her the next time you stop into the bank. She was a God send for my wife and I and I will forever sing her praises. We like banking with regions, but we LOVE working with Mrs. Joy! I can't say enough nice things about her and how much she helped us.”

“Great staff help was initiated on my last visit to Regions. The staff person presented a new feature that was available for customers of Regions. After presenting all the ways this product could be beneficial I signed up for it. My initial problem was solved and I went home with an additional source to meet my family needs.”

“I had a great experience with a banker at this location. Cameron was very helpful and very patient with a situation where I needed some important documents. Not only did he call the customer service line multiple times while I was sitting there, but he also took it upon himself to get it prioritized and made sure I got exactly what I needed.”

“I have been a customer for several years including when this branch was a Wachovia. I went to this branch on August 17th to open an estate account. I was told by a teller that they only had ONE banker and could not see a banker without an appointment. Disappointing, but I made an appointment on line and had an appointment set for August 31st. Then a banker on August 26th from this branch calls me to tell me that they overbooked on the 31st so they won't have time to open the account, and I had to reschedule. How is this my fault? This was the second time I was discouraged from opening an account. So now I have an appointment on September 14th. I am going to give Wells Fargo one more chance to show they care about my business. If things don't go well I will take my business, including my mortgage, to a different bank. I will update this review at that time.

Update: 9/16/2024. I was able to complete opening the estate account on 9/14/2024. The representative who assisted me was very courteous and professional. I think things have been made right at this point. Thank you.”