10AM - 6PM
2516 Green Bay Rd, Evanston“I stopped in the store today with my elderly neighbor who was quite anxious about getting a new cellphone. Danny and Jonathan assisted him with remarkable patience and kindness. They got the job done as quickly as possible and wrote everything down for further reference. I couldn't feel more gratitude for their compassionate care.”
10AM - 6PM
1825 Tower Dr, Glenview“This is my favorite Verizon location!! I drive 30 minutes to this store just to see Stephany! She is very knowledgeable and has helped upgrade the whole family. She made everything super easy and simple. We all now have new iPhone 15s and switched over to the 5G home internet and everything is working out great!! Thank you Stephany for your amazing service!”
“Dominique and team did a fantastic job helping me out during my visit. I had a complex work problem that needed immediate solving, and they wasted no time rolling up their sleeves, and ensuring that they found me a fix. Great Verizon store, and an even better customer experience!”
10AM - 8PM
7261 Lake St, River Forest“It was a very great experience. I purchased a new phone and it was quick and easy. The Aaron was able to fine a discount on my account that significantly reduced the amount I was expecting. Overall it was a great experience”
10AM - 8PM
141 Skokie Blvd, Northbrook“I came to this T Mobile location to help me file an insurance claim with Assurant. After several unsuccessful calls to Assurant, Anthony DeFrancisco, Store Manager, stepped in to ensure my claim was completed. He handled my situation calmly and treated me with respect. He is a great example of exemplary customer service - T Mobile is lucky to have an employee with such high value. Thank you Anthony!”
“Jazmin is the best, very professional and knows what she’s doing. Thank you Jazmin for making my family happy for the holidays! We’ll be back :) My baby is too happy with his new device”
“Today I went to the store with problems but the girl was able to help me fix everything with the calls. Very good people, her name is Brenda. In case you need help, she is very kind.”
“I bought my first iPhone at 18 here and have been with them, upgrading them and keeping the same quality service ever since. Great people I’m this store always hooking it up with deals.”
10AM - 8PM
361 IL-83, Elmhurst“Service is excellent. Carlos was very helpful in troubleshooting my phone problem. We recently switched from Comcast to T Mobile home internet. It works very well very and is saving us money. I highly recommend it.”
10AM - 7PM
1163 Lee St, Des Plaines“My salesperson was extremely helpful and polite. I came in 30 mns before closing and she was able to get me switched over with a new phone in no time. I'm very happy with my phone and with boost.”
9:30AM - 7PM
3748 N Kimball Ave, Chicago“I give this a 5 because great service this representative name Ashley was a genuine soul because not only you get much customer but it's still up as faithfulness”
“The employees were very friendly! They have a variety of phones, and I got my son a phone for his birthday this past weekend. I got him the iPhone 15. They also helped me set the phone up.”
10AM - 8PM
4000 W Fullerton Ave, Chicago“Eddie was great! Customer service was the best I've had at any T-mobile location I've been to. I was in and out picking up my phone. Ask for him when you go. :)”
“This location is awesome !! I went in this Tuesday and the the young man working in the store was great. He went above and beyond to help me out and answered all my questions. I highly recommend this location, great customer service.”
10AM - 7PM
558 Mannheim Rd, Hillside“The rep was really nice and helpful and great. I was charged twice as much for the phone as it cost on the website and the phone is not that great but that was NOT the rep's fault. People send me a text message and it sometimes doesn't show up for hours after they have sent it to me! It also froze up first day using it and I had to take the battery out and put it back in to get it to work properly. It is a SUMMIT FLIP phone.”
Open 24 hours
2720 South River Road Suite 18 Des Plaines, Chicago“I experienced an outage with my internet today and they got someone out to my home to fix my internet very quickly. From the time it went out to it being fixed was just under 2 hours. Also, Reshmi was super friendly and attentive over the phone. She followed up to make sure everything was okay. Originally I was frustrated, but the quick resolve to my issue was really appreciated. Thank you hipoint!”
10AM - 8PM
1945 N Cicero Ave, Chicago“I went to do an upgrade on my phone and the employee Denise was very helpful and she helped me program my phone and I even got an Apple Watch with a promotion. I was very happy. This store has a very happy environment all employees were very happy and nice to us.”
“Staff is nice but onething I want to mention that don't forget to take the receipt for the payment. Otherwise, your transaction won't go through, and money will also gone. No one took responsibility.”
10AM - 8PM
7107 W Dempster St, Niles“Great customer service and really nice employee. Especially, Jennesa, she's very nice and help me out a lot with my need. Really recommended!!Thanks again, jennesa”
Open 24 hours
1905 Lunt Ave, Elk Grove Village“Badass facility, one of the nicest datacenters I've seen. Onsite security, 24x7 escorting you to the datacenter, and or your customers - which is a plus. Upon entering you approach a locked/secure door at which point you pick up the phone, speak to the security onsite, they let you know verify who you are with a government-issued ID, then verify if you're permitted access at which point you're still in a secure lobby, and once granted access you're escorted and taken through a mantrap to your destination. It's clear Equinix dumped *millions and millions* into the facility. We are located in the newest build out on the first floor. All cages are bio-metric, cameras throughout, alarms should you have your cage door open for a duration (monitoring) also additional monitoring temp sensors throughout, humidity, etc. Awesome loading dock, both ramp available and dock. Showers within the facility, customer lounges you can rent which have pull out beds, etc. Definitely an awesome modernized facility.”
“I just arrived back from a long vacation with family yesterday. Went to a sister shop on Division near Rockwell closer to me. They recommended this local for the immediate help I needed that same day. My iPhone 8 broke a month back right as my vacation began, and I thought I’d have to pay a huge sum for a new phone. With Mike’s help I was able to afford a new phone and a new pair a headphones within my budget. Amongst other things they assisted with they’re checking the condition of my iPhone 8 at this current moment to see if anything can done to salvage it. I’ll be looking forward to a call back soon on its condition. I’ve been with boost for nearly three years now and I’m overall feeling highly positive about the in-store service. Very knowledgeable and kind.”
10AM - 7PM
4265 N Harlem Ave, Norridge“Outstanding customer service, yet again. Jose is the man to see for 1st class service. Very pleasant, professional and well informed. Treated us on multiple occasions like we were family. My husband and I deal only with him if he is available. I would like to also give a "shot out" to David and Miguel who also helped out this last visit. The store manager Mr. Bershed has an outstanding team. He also is very polite, professional and strives to only give 1st class service. Thank you everyone for a great experience. No "upselling", just good old fashioned helpful and polite customer servce.”
10AM - 8PM
720 E Rand Rd, Arlington Heights“Staff was incredibly helpful and very friendly. I had to leave several times throughout our meeting and they didn't even bat an eye. Big shout out to Ismael for being so attentive, kind, and professional. Highly Recommend!”
“If had it since i was younger but lately the online service got hacked unfortunately so going to the store to pay your bill is so 2005 yo foreal, lol kind of a setback, hopefully they get back on their toes tho!”
“I recently lost my phone and the staff here was a huge help with opening a new line and getting a new phone, as well as retrieving my old phone number. Great service everyone there went above and beyond to make sure I was straight”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”