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“I requested an estimate to replace the battery on a tablet. This business is very responsive. I went on site to have the work done. The representative analysed my device and was up-front that replacing the battery would not resolve the issue. They promptly told me it was the charging port and I could replace the motherboard, but the issue would eventually happen again. I appreciate them being honest and would certainly try them again.”
“Sam provided amazing service and went above and beyond to fix my almost unfixable a few of my iPhone under 1 hour. The prices and service good They also have great deals on accessories and devices. I definitely will be coming back”
10AM - 6PM
6810 W North Ave, Chicago
Mobile Phones
“They have very great services and they also move in a timely manner . I would recommend to all friends and family . They are respect and well kept and they try and get to every one as fast as they can .”
“Portia was amazingly helpful and extremely straightforward. Worked patiently with me, making sure I can leave with the perfect phone , even 5 minutes after close”
“I just wanted to take the time to acknowledge one of your employees named Nazar!This guy is very knowledgeable with the systems at cricket, he handled and resolved my issue quickly with a few phones lines that I had added to my accounts by a friend that took advantage of having my pin code....Not only did nazar show me the dates each extra phone had been activated so that I could see how long the recurring payments were coming out of my account, he helped me create a seperate account so that I could emancipate my number from the other account and he took my card off file!I came back a few weeks later he remembered me and as I put a new card on file, I was asking him if Cricket had an international plan for Spain;since I'm leaving for about a month! He let me know Cricket didn't have an international plan for spain but he helped me call so that I could unlock my phone if incase I needed to buy a sim card in Spain for my phone! Stellar employee great energy and naturally cares about the customers! I've had nothing but great experiences with cricket, not a single a bad one, but with that being said I've never felt inclined to write a review about how good the service is, so that should let you know how on point this guy is! Nazar 100 percent superstar!”
11AM - 7PM
120 W 87th St, Chicago
Mobile Phones
“The representative was busy but took time to acknowledge people coming in and assisted with all the minor issues quickly but kept an eye on the next in line . He did a beautiful job at customer service which is hard to find these days. PatienceTy”
“Stephanie is wonderful. Very knowledgeable about products and services. Very pleasant, personable, and patient. I highly recommend her as a fabulous customer service representative.”
“Great customer service representative Tramel was so helpful with the setup of my new phone went smoothly I had concerns that all of my information on my old phone iPhone 6 Plus wouldn’t completely transfer but it did”
“My name is Doris I have just gotten the most wonderful service from JoJo at cricket. I am so glad I was able to get back to cricket. I had gone to consumer cellular It was a a nightmare getting back . Consumer gave me three different me three different transfer pin. I am so grateful to Jojo she stuck with me every stepof the way it took more than 2 hours to complete this transaction. Again thank Jojo and cricket ??”
“Great experience ! I needed a battery replacement, got everything done on the spot for a bargain in no time at all . Authentic and friendly service! Recommend!!!”
“hi , i came in the the store last week and a gentleman by the name of Marlee was kind enough to help me out during my visit to your establishment. he helped me pick out a service plan for my phone and helped me pick out accessories for it overall i had an excellent experience.”
“Absolutely a pleasure being assisted by the lady associate that helped me transition from T-mobile to A&T this Sunday afternoon! She was so professional and efficient, making the whole process stress-free and seamless.I would recommend her for any of your carrier needs and even stayed late to make sure everything concluded smoothly. Thank you so much for this warm interaction!!”
10AM - 7PM
5314 N Clark St, Chicago
Mobile Phones
“Manny is the BEST!!! Our business was searching for a good deal on internet and mobile phone, and we were fluctuating between various different companies. Not only is Verizon’s service stellar, but this particular location has top notch service! Manny was extremely patient and persistent with our case, and it couldn’t have been done without his help. Thank you!”
“Central and north ave boost store gave me THE best service. They're attentive and pay close attention to you and details. Breanna thank you for your management skill I ouband your employees are the best”
“I had the help of several folks today and they were all wonderfully helpful, understanding and flexible. It all took awhile, but they explained well what they were doing. I had come in with what I thought would be a quick fix to my old phone, and I am unhappy that I had to spend over $300 for an upgrade, but they found me a good deal.”
“This store was really helpful. I was there on Tuesday with a technical problem on my Samsung phone and they stayed late past their usual closing time to get it resolved. Thanks for looking out.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Really glad a place I like is so close in Lincoln Square/North Center. Juan diagnosed the problem quick and communicated the necessary steps for repair in a clear and concise manner that wasn't condescending or hand-wavey. Highly recommend and will definitely be going back if I have any other issues with my computers.”
“Tiffany was amazingly helpful! Not only did she over her shift to help me, I was struggling to pay for my phone full price and she notified me of a payment plan that definitely helped me to get the phone that I wanted. Will be recommending all my family & friends! Thank you!”
“Bought a 13 mini for a great price honestly surprised they even sold me this phone for this low and it's not even my birthday ? I appreciate it team exclusive ❤️”
“Tom, you’re amazing. Thank you for taking care of my phone issues. Very friendly, very polite. Easy to talk to prices where more than reasonable and service was lightning fast. I would recommend Cellzrepairz too anyone who needs service. Thank you Tom.”
“I took my old HTC cellphone from Wilmette down to Cellphone World after other places said they would not work on it because of the age. Sam, a very nice man, said it needed a new battery and ordered one and got it in a week and replaced my battery all for a reasonable fee. There's a number of cellphone repair in this area similar sounding names. Make sure and go to Cellphone World. It's worth the drive!”
“Went into Verizon, Peter approached us, he helped us out, saving us money on different options and plans, helped us with couple questions and mistakes in our account, highly recommend he knows how to treat customers right!! Thanks again will be coming back”
“Left my phone to be fixed after being dropped in water and being left in the sun, unfortunately it was burned but they tried their best at fixing it, respect at tryin to fix it tho!”
9AM - 7PM
747 W 31st St, Chicago
Mobile Phones
“What a sweet hard-working guy. I wish I knew his name. Go when it opens tho, or wait a looooong time. Everyone who goes here, either has a broken phone, or needs a new one. This interaction takes a long time per customer. If they only staff it with one human, we'll that's Verizon's fault, right?”
“Mobile Generation is the best and TK is their best. I had a complicated situation with multiple phones, insurance, upgrades, etc. and customer service left me with a poor understanding of my options. TK is a true expert who explained everything so clearly and quickly and I feel confident that I made the best informed choice. If you want to really understand all your options come here and they will get you sorted.”
10AM - 7PM
1654 W Roscoe St, Chicago
Mobile Phones
“Russell Cage was great. He was friendly and quick and took care of everything I needed for my new phone and a few other things. He found me a package with my new phone that included a few bonus items and even called to help me change my plan. 10/10 experience.”
10AM - 7PM
6355 N Broadway, Chicago
Mobile Phones
“Both times ive visited this Verizon location, Joshua has been amazing help. He's very nice and takes the time to make sure yoy understand everything hes helping you with. Will be requesting to be seen by him anytime I need something done with verizon”
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“Very nice guy. He works with you too. And if you have any problems he lets you exchange your phone and or fix the problem!!! He also has very reasonable pricing. Definitely would highly recommend!!!”