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June 2024 by Donna Gill
Make the drive to Gillette, the employees are way nicer there and much better prices! We dealt with 5 different people in Casper, they were all very rude, acted like we were bothering them and couldn't give us answers. Very disappointing!
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May 2024 by Donnace Moody
Purchased lights online. At least 2 of them were on backorder. Went to Menards to cancel the order, get a refund, and purchase different lights. Went to customer service and had contact with 2 people. One of them said I needed to go all the way to pickup at the back of the store. The guy there started to process my request, but he said he didn't know how to handle it. He sent me to another person who didn't know exactly how to do it but said they should have helped me at customer service. He stopped another employee who escorted me back to customer service, where the same person I saw in the first place processed my refund. REALLY??? Seems ridiculous to get all that runaround. I'll think twice about ever ordering online again?
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April 2024 by Debbie Bovee
They have a very good selection of lights. It is rare for anyone to offer help until you check which is frustrating.
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March 2024 by Theresa G.
Love this place and all it has to offer. We were new in town and had a hard time finding some fencing for our dog's enclosure. We went to Home Depot but they didn't have anything. Here at Menards you can find everything. My husband and I love coming here.
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February 2024 by Brian Richardson
Jeremy, in the cabinets department, is a true professional. He is very knowledgeable about all of their cabinetry, about what will work and what won't work, about using the computer program to design kitchens, and every other aspect of buying and installing cabinets. He is very friendly and personable. Menard's has a true jewel of an employee in him.
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January 2024 by Larry R.
I ordered $1300 worth of fans online. They offered a rebate amounting to $145. When I got it, it was only good in-store. I live over 1000 miles from the nearest store. I contacted them and explained it to them. I asked if I could have online store credit. They denied me with a sarcastic explanation. I would not recommend Menards.
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January 2024 by Randy Kent
If you need lumber and food there's nowhere better.
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December 2023 by Jen Na
I forgot how great the deals are here!! Highly recommend stopping in for some stocking stuffers.
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December 2023 by Jake Bradshaw
Great customer service from Levi! Excellent communication and effort to get missing parts for metal roofing found and shipped out. Very positive experience vs other construction big box stores. Wish Menards would expand further west!
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December 2023 by Jen Ee
I forgot how great the deals are here!! Highly recommend stopping in for some stocking stuffers.
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November 2023 by Elk Country Homes
Great lighting selection, but sometimes there are parts missing from the boxes.
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November 2023 by S. M.
Menards is really great, because you can get almost anything here, from hardware, tools and lumber to greeting cards and gifts, furniture, dishes, and even many groceries. Their hours recently changed and they are still great.... However, this was disappointing to learn upon arriving at 9:05 pm ( 55 minutes before closing ), only to discover they now close an hour earlier - at 9... ? Guess I need to remember ALL the parts instead of going back at 9 pm for longer screws LOL ?♀️
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November 2023 by David-Jennifer Apodaca
Bought a chandelier. Didn’t work for what we needed. Tried to return with email receipt and they wanted to give me $50 less than what I purchased it for. Will never shop Menards again!!
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November 2023 by Michael Swartz
I have never in my life been treated with such disrespect from the associates in this store. I would highly recommend having a strong ability to communicate with very rude people when you ask for help.
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November 2023 by David Jennifer Apodaca
Bought a chandelier. Didn’t work for what we needed. Tried to return with email receipt and they wanted to give me $50 less than what I purchased it for. Will never shop Menards again!!
