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November 2024 by Lori Carlstrom-Tackes
Extremely Snooty women employed at Steins there'd be a few great women but in general snooty they seem to gossip as to why ya there Tall dark haired older woman who makes flower peices has Definitely A Attitude of dislike towards customers she's been there a long time maybe she should work with no public interaction steins Employees blond tall and dark tall older don't know Steins garden is a store and ask if you live close I go in once a week to hear women's DRAMA only Reason Employees want to know why I come to store are the ones involved in racketeering in town seemly I see a and w metal trucks in parking lot across street and Apparent braffel house around corner or my oldest Boy is Married to Sendicks Ballestrarie Family Which one do Your Employees know call Ace hardware he can tell west bend pd to get A and w out of parking lot so customers can visit steins GO to Hobby Lobby instead they have Excellent Selection I buy plants at Meyers in West bend These stores offer So Much More in product and Beautiful items to purchase
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June 2024 by Susan Kornemann
Found what I was looking for!
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May 2024 by Harold V.
Awsome spring and summer shrubs and flowers. Alot of gift ideas inside the store. Neat place to look around!?
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February 2024 by Tyrone Bibbins
In a town where everyone is pretty nice and very helpful, this store is full of people who raise the bar! They are incredibly nice and super helpful!On a format where there are so many paid-for and planted reviews, this is a real one.
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February 2024 by Joy
Their prices are so high I can't afford to even look anymore. I've spent a lot of money their for years just can't do it anymore
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November 2023 by Jim Hovorka
Nice place with great garden items
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November 2023 by Terry H
Love to walk around. They have a great selection of annuals and perennials. I always find something for the garden when I stop. The gift shop is also fun to shop. Great variety. They have a great 'rewards' program!
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October 2023 by Cassandra Bergin
They workers know what their talking about and is very helpful
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September 2023 by R W
EDIT on 7/6/23:I emailed this review to corporate Stein's and they sent this to the District Manager. I did hear from the District Manager who told me what action steps he took in training certain management & employees after this incident. He expressed his sincere apologies & disgust for what happened and asked how he could make things better. I said we were fine but he asked if we ended up with the hydrangea. I said no and he said he would gladly honor the $25.00 price we were quoted. He was very helpful and when I see a company reach out, offer sincere apologies, offer to remedy the situation in some way and let me know how they handled the situation, I like to make sure that I note that!Such a horrible experience today. Was shopping with my husband and we had a hydrangea that had no tag or price on it. Long story short- staff did not handle it well nor were they working as they should be.Areas to improve:+ Don't have 2 girls not working in the hydrangea section & goofing around+ Don't have said girls lie about conversation with my husband and I+ Don't have a checkout person named Lori who is consistently rude whenever I go in+ Don't have said checkout person on their phone playing games on the job+ Don't have said checkout person tell us we are lying that the barcode has a price.+ Don't have Greta trust employees goofing off over customers.+ Don't have said manager tell us we are lying that the barcode has a price.+ and not once- did anyone apologize for their mistakes.
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June 2023 by Connie ONeill
Always a pleasure shopping here. They are a bit low on some items. Hopefully those plants keep rolling in!
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May 2023 by Michael Richter
Well stocked garden supply store. Plenty of vegetable, flowers, roses, trees and decorative plants. Seeds, fertilizer, lawn and garden chemicals. The store also has a variety of decorative items both inside and outside. Nice selection of houseplants. Stein's has been in business for decades and they know what to do.
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March 2023 by Merel Kerr
Excellent employees and excellent place to shop. THI NK SPRING.?
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November 2022 by Catherine Mueller
Very helpful and flowers ?? are amazing
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October 2022 by Marijean J
The guy that helped us was very friendly and knowledgeable. Store was well stocked with a lot of nice things. We were shopping for an artificial Christmas tree, and found theirs to be higher quality than any of the other stores we looked.
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October 2022 by Dana Devlin
Taking on your own landscaping project? You can do it with Steins! I’ve never undertaken such a task. I did do my research on perennials good for my area, but definitely an amateur. I walked in with my plans on a Sunday without an appointment not really knowing what to expect. I had the pleasure of dealing with Nick, a manager and a very friendly, informative young man. He took all the time I needed and talked with me thoroughly. He walked my cart through the aisles, explaining the pros and cons of each plant. He really went into full detail, curious about my soil, and what was planted there before. Also, my ideas of space, color, maintenance, and of course the deer issue in my neighborhood. Within 90 minutes I had my new front yard. I got some great deals on 2/for plants such as Hydrangea, which comes with a 2-year warranty (as does many other plants and shrubs). He advised that in order to keep my flowers their color, such as hybrid Hydrangea, I’d need sulfur and lime. I can’t believe this all happened on a Sunday afternoon whim after battling my project for nearly 3 years. Greta, another manager was also amazing! She was very helpful, informative and was quick to help Nick load my car. Dennis, you have some amazing employees right there. I have a whole new perspective on Steins. I feared franchise businesses might not be the same, but I was wrong. The fact I get a warranty on many of my products is so reassuring. I can also bring a plant to them if it’s not doing well and they will help me diagnose the problem. So happy with my new front yard. And it didn’t cost me thousands like a landscaper would. Thank you.
