December 2021 by Jeff Berg
I smashed my glasses in the car door. Go figure. I called shopko but they were out of warranty. They said to bring them in and they would fix them. It took them hours of fixing, heating and bending to get them right. They never gave up! They did an excellent job! I'm so happy they saved them. Thanks again!
December 2021 by Bethie Chick
REALLY love Dr. VanDriel at Shopko Optical in Wausau. Not only is she knowledgeable but personable as well. Pam helped me pick out a new pair of specs and gave great discount advice. Think I'll be seeing and looking better soon!
December 2021 by Arin Lemke
Very helpful and friendly staff, Laxa was great to work with! Replaced the nose piece on my safety glasses free of charge and she was very thorough about making sure my order was processed through insurance.
September 2021 by Melissa Galarza
My family and I have been coming here since moving up here 5 yrs ago. We have always had nothing but friendliness and patience every time we visit. We will always come back so long as we live here.
August 2021 by Debbie Osterbrink
The staff at Shopko Optical are very friendly, helpful and above all else professional. It makes no difference if you've been a long time customer of first time customer. You're treated all the same.
August 2021 by Cheryl Breitenfeldt
I ordered 2 pairs of perspiration glasses; one was sunglasses.The sunglasses came back as progressives, I didn’t request that, wanted straight up sunglasses. Still waiting for those to come in.My other pair was adjusted poorly. They keep sliding down my nose. I repeatedly said they were loose, but technician insisted they were fine.
August 2021 by Jean Kramer
Great quality eyecare for great prices. Wonderful and experienced staff ready to help pick out eyeglasses.
July 2021 by KImber Oestreich
Very friendly, patient, and answered any questions I had. Killian was able to tell me exactly what portion of lenses, frames, or contacts my insurance would cover and what I would have to pay out of pocket. He was very knowledgeable about the add-ons such as anti reflective coating and no scratch.Dr. Erin was kind and thorough. She asked if I was okay with having my eyes dilated as it was not something I had planned on but was due for it.The computers seemed to be acting up on the staff a little bit, but that is not their fault. Killian handled the computer crashing as if it was no big deal, even though he had to start my data entry from scratch on a different computer. Not a single second of frustration showed which was impressive.Very pleasant experience.
July 2021 by diamondSki
I have ordered glasses from about three or four different places over the last three or four years. I have finally found a place that I will definitely return to - Shopko Optical here in Wausau. I was able to find a reasonably stylish pair of glasses and it didn't even take that long. I appreciated the precautions they have taken for Covid safety. Killian was so friendly and thorough!! I have a high prescription which can complicate matters, but Killian reassured me that Shopko could handle the challenge, and they did. He even took the time to show me the different transitions lenses colors and options, how they look after being in the sun. He went above and beyond. It took about 10 days to receive them. I do miss the old days when you could get glasses in an hour but I don't think anyone seems to do that anymore. Anyway, the glasses from Shopko Optical are beautifully made and the lenses are polished around the edges. Much higher quality that I have received at other stores. Thank you, Shopko Optical!
July 2021 by Mary Weimerskirch
The Shopko staff in Wausau is to be applauded, particularly Killian! He provided helpful, friendly and knowledgeable customer service. He was extremely personable and patient throughout the process of determining the most attractive and cost effective eyewear!!!
May 2021 by Beverly Schmidt
No complaints. Eye doctors are always knowledgeable, efficientand personable. The staff is competent and helpful. Everyone with a friendly upbeat attitude
May 2021 by Dee Peterson
I have always enjoyed going to Shopko optical the staff there is so nice! I would say from the eye doctor that examines my eyes to Pam who helped and explain everything about the purchase of my glasses. I definitely recommend Shopko optical for your eyewear!
May 2021 by Cathy Schroder
Great attitudes. Very helpful and explained everything.
May 2021 by B. Simon
The staff at Shopko is very attentive, personable, and efficient. My eye doctor made getting an eye exam easy, stress-free, and even enjoyable.
April 2021 by M
Great experience! Very knowledgeable and accommodating employees. Dr. Erin was wonderful! Will recommend to my family and friends!?