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November 2024 by stephen sellers
Disgusting service. Just another number apparently. Glad to be moving 10+ policies to another company.
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October 2024 by James Beltz
Very happy with Acuity on my personal lines, and for commercial clients. The few claims we've had, have been extremely easy. Service is great; had a flat tire a few months ago and they had someone out in less than 20min, no charge. Wife also utilized cyber component after her information was compromised and they were very helpful. I have also written several commercial policies for clients using Acuity. Great coverage, easy claims mgmt., very competitive pricing, and pay close attention to details that matter in construction.
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October 2024 by Carter Ballenger
One of the best insurers in the country for small - medium sized contractors and service businesses. We love using them in our Idaho insurance agency.
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October 2024 by Lisa Bredemeier
After recently binding our auto policy we had to file a claim. The process was better than expected. Our adjuster did a great job communicating the process and our settlement arrived in good time.
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October 2024 by Jo Duke
Wonderful insurance company. Easy to work with. They take care of claims in a timely manner.
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October 2024 by Karl Ostby
Our experience with Acuity Insurance has been excellent. They paid us within a week on an auto claim I had last fall. I was also pleased that our rate increases this year, were well below what my friends have seen.
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October 2024 by Dennis Thousand
I have had Acuity Insurance for several years and after filing two moderately expensive auto claims, they dropped our coverage. Maybe someone should let them know that they are in the insurance business and sometimes you need to pay claims.
I would not recommend the company.
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October 2024 by Jacque Rich
Very good information, easy to work with
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October 2024 by Peace Keeper
My original post was removed because of to much truth.
I am now forced to file a lawsuit against a Texas Mowing Crew who damaged my 2023 Mercedes Benz Sprinter Crew Van fully loaded.
The lawyer$10,000 , Carunch software $10,387 used by insurance companies and Acuity $3,925.81 diminished value a $6074 reduction.
They would rather pay legal fees than pay me my full diminished value.Hence I will. File in court for this amount plus other fees they denied.
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October 2024 by Cathy Pasquarello
Highly rated company with much better prices than others. Great service from the local HUB we use. Very satisfied.
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October 2024 by Steve Webster
Fantastic company in all regards
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October 2024 by Pam King
I have never been told who my agent is. They take my money every month but have never had any contact with an agent. Sad way to do business if you ask me.
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October 2024 by Daniel Kakonis
Like all insurance it has gone up drastically in costs the last two years. The difference is Acuity is not going out of business or limiting and nitpicking claims. The costs are up, but the confidence in Acuity remains the same.
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October 2024 by Charlie Hemmerling
Courtney was a great person. She needs a raise or a personal pat on the back. Thank you.
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October 2024 by Jeanette Bream
Was very pleased with everyone and with how everything was handled in a very timely manner.