“We dropped our vehicle off this morning at Hometown with the expectation of new brakes all around per a conversation / recommendation with the dealer where we purchased our van from four years ago. A couple hours after dropping the van off I received a call and Hometown said "Your brakes are fine. There is plenty of life left on them and we don't want you to spend money on something you do not need to replace for quite some time."
Good, honest business acumen. I love that. They treat us well, and will do right by you too. If you can, please give them your business!”
8:30AM - 5PM
2233 N Port Washington Rd, Grafton“Another great job by Jager was able to get a gas line for my 2005 trailblazer which is not manufactured any more. ThanksService: General repairs & maintenance”
“My car broke down, they had a car I was pretty eager to buy, and they got it sold to me within the day. I've never had such a good experience at a used car dealership. I'm sure everyone is well aware of the anger and unnecessary back and forth you can experience at a car dealership, you won't find that here. They are transparent, honest and accommodating. I wanted to get financing through a specific bank, and even though it caused many hurdles and extra steps, Hometown Auto Sales did it without complaint. Couldn't be happier with my purchase, don't see myself buying a car anywhere else.”
“Genuine professionalism, high quality service, and stand out customer service. On the drive from Chicago to Door County for my wedding, my car had an issue that could have turned into something worse and a colossal headache. Very fortunate to have stopped here in Port Washington. Even though it was 30 minutes before close Charlie greeted me with a smile and the crew got me in and out as fast as possible. Truly felt taken care of, and would recommend anyone in the area to take their car or truck here.”
“You'll never find a more dedicated or conscientious mechanic to take your vehicles, be they every day drivers or your favorite collection. Outstanding service at all times.”
“Very helpful. The online booking tool has some bugs for sure: I booked an emissions test online for a Saturday, but they don’t actually conduct emissions testing on the weekend. Still, they helped me out even though they could’ve just turned me away. So I’d give them some grace on their booking issues - technology gets the best of me sometimes too”
“Replaced the side mirror of my car at the fraction of the retailers price . It looks and works perfect. They even helped the passage ger door stop creaking . The overall bill came out less then originally stated . The employees are helpful and nice as well.”