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December 2023 by Chelsi Majerus
Courtney and Raven were both very helpful and patient with me.
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December 2023 by Craig Kelso
Writing to let you know your store has a very professional employee by the name of Savanna No: 0080216. Savanna has a personality made for sales. She is engaging without being pushy. Her sinserity comes through building a trusting relationship; that will bring me back!
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October 2023 by Shirley Lamon
Very good service, everyone is friendly. The Eye Doctor was excellent! she took her time and I felt very comfortable with her.
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August 2023 by Roman Eggebrecht
Update the manager called and gave me a discount on the frames, thank you for taking care of this. In the future if a problem comes up I’ll do you the courtesy first before posting a review. I do stand behind just build the warranty in the price, it feels like the cost add ons never stop.Staff has always been good, I bought a pair of glasses in June. With the exam my out of pocket was almost $500.00. I didn’t buy the warranty because I felt I’d spent enough. Well the frame where the bow meets wore out and the bow was so loose they wouldn’t stay on my face. The store wouldn’t cover them or even offer a discount.
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August 2023 by Jeri Zeka
I visited the Shopko Optical in Rothschild and dealt with Savanna. She was friendly, professional and very knowledgeable about what frames would work best for my profile and prescription. The remote technician & Dr were also very nice.
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August 2023 by Shannon Emmerich
Staff was very nice and very helpful. I felt there was a lack of choices of glasses for women . The glasses are pricey although I feel most places are. The doctor was very nice and made sure I was good to go. The staff was kind and friendly even after a long day. Evening appointment was appreciated
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July 2023 by Jane Van Ert
Friendly, professional and very busy! Helpful with picking out frame and advice on lenses.
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May 2023 by Scotty
My first eye exam in a long time. (At least 25 years) This place was amazing in everything they did. From the exams they preformed to helping me pick out frames. Very friendly staff and extremely helpful with all my questions. I highly recommend Shopko optical for any of your eye wear needs. Im excited and anxious to get my first pair of glasses later this week. Thanks again Dr O'Keefe and staff!!
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May 2023 by LONECON
First “appt.” waited thirty minutes to see the Dr. (9 am appt. waited while she saw other people. She got around to me at 9:30).After receiving my glasses I discovered everything at a distance was blurry so I made another appointment. Went in for a recheck. Appt. time 9:45 am. Actually seen at 10:30 am. (They misplaced my paperwork).Currently waiting for my replacement lenses.To say I am underwhelmed would be a vast understatement. I only switched Doctors due to it being the only place that accepts UHC insurance. Next year I’ll pay the long dollar and return to my former eye doctor.Avoid if at all possible. Not professional and poorly run office. I will say that the support staff were all very pleasant though.
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May 2023 by Pam
Everyone was very nice and respectful. Got me in to see the Doctor in a timely manner. Appreciated the help in choosing my new frames. Thank you Shopko Optical!
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May 2023 by Jennifer Noller
Very friendly, very professional, very helpful - always a pleasure to have my appt. and get new glasses.
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April 2023 by Anna Otto
Raven, one of the optical techs was amazing. So sweet and patient and didn't pressure you into buying expensive glasses with all the extras.
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March 2023 by Tammy VerBunker
I received the email on the 13th of March saying to come pick up my glasses that they are ready when I got there I was told that the lenses did not fit my frames if they would have to send them back out. They were sent back out on the 13th on the 19th of March I received another email saying to pick them up that they were ready. On the 20th I went to go pick them up and they said that they are not there and they're not ready they're still sent out I showed the lady at the desk that I received the email saying to pick them up she said she did not know why I received the email that they were not there today is now the 22nd and I don't even know where my glasses really are I'm hoping that they were not lost.
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March 2023 by Stephanie Warning
My Husband had an appointment and he had Raven for the prerequisites of the exam. She was wonderful! Very personable, kind and patient. It took alot to get my husband in for an appointment and Raven made it fun and relaxed!Stay Gold Raven!!!
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March 2023 by Cindy Barnes
My family has been coming to Shopko Optical for years. The staff is friendly and so helpful, and the selection of eyewear is top notch!
