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March 2024 by Vaneese Oliver
Came in for a missing post for diamond earrings that we bought at Kays. Everyone there was very friendly and customer service was amazing! Bought a warranty for the earrings and will be back for other jewelry needs.
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March 2024 by Rich Kohloff
Quick and easy
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March 2024 by T K O K
The staff at Kay Jewelers in Racine "rocks " !! Derrick is incredible at his job along with a great personality and really knows his stuff. You never know when you need new jewelry , until you go to Kay's and want it all ! I can't say enough good ! You definitely have to stop by !
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March 2024 by Janice Aull (Aull About U)
The team provided excellent customer service; they listened to my needs and identified the best solution. All at a great price.
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March 2024 by Elizabeth Trinidad
Derrick was great, went through all our questions and we walked off with great earrings for a great price. THEY ARE STILL OPEN DESPITE THE CONSTRUCTION!!
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March 2024 by Itsa’memario
Derrick helped me pick out the perfect ring for the perfect price!
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March 2024 by Jonathan Beltran
Derrick was a great help and was able to find what I was looking for!!!
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March 2024 by MIKE ELYEA
Gentleman named razerio was kind and very professional. Definitely recommend him
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March 2024 by Jason Kechter
Excellent service and there still open in the mall
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March 2024 by Mj Matelski
I got my fiancés engagement ring here and Derrick was the most helpful person I could’ve ever asked for. He dealt with my back and forth and my difficulty with ease while I was trying to find the right ring for the proposal. I really can’t speak highly enough about Derrick. He’s very helpful, very personal, and tries his best to connect with you to make sure you feel good about what you’re getting. He kept it real with me the whole time about pricing and my budget and he didn’t try to push me into getting anything I didn’t want. I’m thankful for the experience I had here and I would suggest anyone who goes there should ask for him. Thanks again my brotha
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February 2024 by Marty Marty Mar
The experience was pleasant and fast. The team at Kay’s pointed me in the right direction. Excellent service.
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February 2024 by Daniel DeBaets
Great experience, they take their time and show you all possible options for your needs. Very polite and knowledgeable staff, Alex and Derrick were super helpful and went above and beyond for my wife's anniversary gift. Highly recommend them and all their staff!!! will keep going back for future purchases.
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February 2024 by Meghan Aiken
Just amazing!!! Very helpful!!
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February 2024 by Eric T
If I could put less than one star I would. Do not spend your money here they have some staff that are rude and unprofessional. Manager is not present or does not care. Corporate also did not seem to care.
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February 2024 by Amanda
We were very happy with the service here. The staff are very friendly and make sure you get what you came in for. We had our ring resized and a missing gem replaced and it was all affordable. Will return in the future.