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November 2023 by Susan Galle
Govednik is honest, reliable and reasonable and they give you the straight facts on a problem. I would highly recommend them as they do great work and Bianca (who always answers the phone) is always on her game as she is professional, courteous and knowledgable. Brian the owner is wonderful too and will go the extra mile. Thank you Govednik! Susan G
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November 2023 by Google user
Govednik's looked over my whole car and gave me \\\"recommendations\\\". They didn't try to force anything. Then they took out the transmission and had it partially rebuilt in a couple days...with a warranty! Fast, honest, and did a great job for a fair price. And Bianca is awesome! She communicates and stays on top of things. She really helped make a big repair less stressful. Highly recommend them!
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October 2023 by Rob Erd
Govednik's looked over my whole car and gave me "recommendations". They didn't try to force anything. Then they took out the transmission and had it partially rebuilt in a couple days...with a warranty!Fast, honest, and did a great job for a fair price. And Bianca is awesome! She communicates and stays on top of things.She really helped make a big repair less stressful. Highly recommend them!
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October 2023 by H B (H0neyB4dgerX)
I was wary taking my Jeep anywhere with it's multitude of issues to get fixed. The entire team at Govednik went above and beyond. Not only is communication great, the transparency of the entire process was incredible. I would not hesitate to refer friends and family to Govednik, and we'll definitely be returning customers in the future.Services: General repairs & maintenance
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October 2023 by David H. Wild
I found them to overcharge on parts. For example I found the exact same part a Gates water pump for a 2001 Ford f250 diesel 7.3l engine for 67 but their charging 250. I expect markup but 3.6 times. The same radiator for half the price their charging, the fan blade by Motorcraft is 117 their charging 311. The reviews is why I went there when my truck broke down in Racine. They wanted 2200 to replace radiator, fan clutch, fan blade, water pump and had 2 gallons of coolant. It wasn't the right type or brand of coolant because this truck requires Motorcraft gold.Did not look at hoses, tstat housing rust n leaking, I paid 128 for an inspection. Never going back plus my tow guy from Antioch said same thing about them. Dissatisfied n disappointed. Research your parts to compare actual cost versus what they charge.
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October 2023 by Karla Nelson
It ended up costing $2000 more than the quote. My vehicle has a mysterious big mark 3 inches by an inch and a half. they claim to know nothing about it. at first they said oh let’s have a look we have videos and pictures of every vehicle when they arrive. they go to find them and then they come back outside and say oh for some reason we don’t have any of your vehicles, of course not because they just went inside and saw them and then destroyed them, because it proved that my vehicle didn’t have that huge mark before it got there. after three days my husband called on the fourth morning to find out if they were going to give us a quote or not, and they hadn’t even looked at it yet. This place gets an absolute zero.My husband was told it needed new struts. He said ok,trusting that they knew what they were doing. I drove my mini van the next day and it sounded horrible. I was afraid that I would break down on the way back. They told be that they had test driven it and that everything was fine. I said no come and get in this van and I’ll show you. finally the owner agreed to do so to come for a short ride and even he admitted there were some terrible clunking and noises. Took it back in. They insisted everything was tight and in good condition I said no it’s not offered to take them on another test drive. Then they put it back up on the stilts and they decided that it needed links and strut ends. I asked him why there was a bubble in my tire and they said oh you’ll probably need struts in the back as well. Hello did you guys drive this thing at all? Were the struts needed. I don’t think so, not now, we looked and they had been replaced just 17 months previously at Palmen Motors. You guys told me palmen didn’t put all of the bolts back in the hold the plate for the transmission I talk to them about it they insisted that after they do the work on the vehicle, the work is inspected. My husband called you people told you precisely what we wanted a new I used or rebuilt transmission for our minivan year make and model you quoted one price. Then you didn’t get around to even looking at it for over a week had we known you wouldn’t bother to work on it for a week we would’ve taken it elsewhere, it cost us $800 for a rental vehicle well ours sat there getting no repair at all. not even having been looked at. And you guys didn’t call us back to say you weren’t looking at it. we would have taken it elsewhere had we been told the truth about what putting a rebuilt transmission in a 2019 Chrysler Pacifica minivan. We feel like we really got ripped off. Yes you called us and told us it was gonna be more at this point. We’re six and seven days maybe eight days in and my husband says oh OK. So yes, you did tell us you were way up charging us, but just being upfront about what it was going to cost and that you were not even going to look at it until we called and said hay what’s going on, instead of having huge cost over runs and obviously not test driving it because I don’t believe that it needed struts and it had the replace 17months previous the vehicle felt so wonky even I knew something was wrong, and could hear the clunking sounds. It wasn’t making those when it went in, but it certainly was when it came out which leads me to believe that Something was damaged and that’s why it was now making these absolutely horrible clunking sounds, you didn’t even notice but it actually needed rear suspension work. You also told us it now needed a front end alignment we had just had a front end alignment less than three months previous when we purchased new tires. so no I would never recommend for anyone to take their car to Govednik automotive.
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August 2023 by Daniel Steenrod
Had a great experience with Govednik. The service from Bianca is incredible and the mechanic went above and beyond to determine the root cause of my vehicle's issue that other shops were unable to. Will definitely be going back in the future and recommend others check them out as well.
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August 2023 by Matthew Russell
The coordinator at the front desk is extremely easy to work with and does a great job communicating diagnostic results, costs, and timing of services/repairs needed.The mechanics are thorough and it seems they work well together to problem solved.Will definitely be using this garage again.
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August 2023 by Will Radosevich
Exceptional service! My wife and I experienced serious engine problems while travelling from Virginia to Wisconsin and needed to immediately pull off the highway. Govednik Automotive in Racine immediately serviced our vehicle and had us back on the highway four hours later. Very friendly, professional, service. We recommend Govednik without hesitation!Service: Electrical repair
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May 2023 by Brian Fletcher
I have always had tremendous and honest service from Govednik’s! Most recently, they helped my family and me with a transmission issue less than a week before a big family vacation. They worked through every detail, and went the extra mile to provide honest and informative customer care! I will always make Govednik’s my first call for transmission and other auto repairs!Services: Transmission replacement
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May 2023 by Michelle Burdick
I had my serpent belts and rear brakes replaced. The belt situation was an emergency. Brian was able to get me in right away that day (a miracle in itself since I just showed up off the street). Bianca scheduled up my much needed brake job when I came back to pick up my car from my emergency repair.Everything was explained to me thoroughly and clearly. The work was done in the time that they said they would complete it, and the estimated prices were accurate. Any additional questions that I had about the repairs or basic concerns that I had about anything else on the vehicle were carefully explained to me. I was treated more than fairly and honestly.Thank you to all at Govednik Automotive for getting me back on the road safe and sound. I am happy to have done business with all of you!Services: General repairs & maintenance
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May 2023 by Val G
Had to find another place to fix my car since I can’t afford to take it out to Chevy anymore. Excellent experience. So appreciative of Brian, Bianca & the mechanics. Expect honesty and affordability. Very happy we found Govedniks, we won’t be taking our vehicles anywhere else from now on!
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May 2023 by Karen Severson
I brought my niece’s car to Govednik’s car service. It required a tow. The serpentine belt was off and as a result the car was inoperable. We did not know what was wrong. Following the diagnostic check, the issues were identified. We were informed of the work necessary to make the car operable and safe. All of the employees were outstanding! I received phone calls with updates, pictures were taken with other issues, and the car is now operating better than ever! It is an older model, but necessary for transport to work and family activities. The car is safe for the family!!! Other work needs to be done. We will certainly return to Govednik’s!!
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March 2023 by Enrique Guzman
Brian owns a very respectable and trusted business. I will continue to bring my vehicles to him if there is a need. He will get to the root of the problem and will not mislead you with BS repairs. Thanks a bunch Brian!Service: Transmission
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March 2023 by Sheila Brookins
They did a wonderful job and I am very grateful and thankful they saved my van.Service: Transmission repair
