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January 2024 by Trevor Morgan
This location will not honor a military discount. The vast majority of ACE hardware stores do give a military discount (with proper ID), however this location offers no discount for serving your country. Very odd since Home Depot and Lowes honors the military everyday with 10% off discount. This location would get all of my business (which is a lot!!) If they honored the 3% of the brave men & women that serve their country with military service. Unfortunately the owner of this location decided that military service deserves nothing.
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December 2023 by Carly Rondeau
We love this place as our local hardware store.
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November 2023 by coolcoconutbud
Mediocre selection of plumbing and electrical parts and the "lumber yard" is sad. They do have a full selection of self-serve fasteners which is awesome. The boutique section of the store has grown over the last ten years to almost half the store(Artsy housewares and gift ideas) I wish it were just a hardware store.Edit: I visited the store tonight for a roll of duct tape but I noticed the parking lot was full. When I went inside, people were eating pastries and walking around with cups. This has gone from a hardware store to some kind of middle-aged white woman social club. I really wish there was something better on this side of town. Ace has more kitchenware than it does hardware.
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August 2023 by 542Moose
I normally patronize local businesses instead of going to a national chain or big box store. However, my last visit to Kortendicks was bizarre. I witnessed an employee berate another employee in from of customers and then another employee stated to me “He didn’t care” when I tried to explain I had brought in my propane tank less than 3 months earlier to get filled. Apparently my tank expired. Me thinks they had a bad day OR their attitudes and customer service needs to improve.
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July 2023 by Nikki Thomas
Had to ask 3 people to get the screw I needed. Then cashier had a small attitude because I didn't know I needed to put price of the screw on the bag. I am not familiar with hardware stores so I had no idea.
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June 2023 by Awesome Gaming Family AGF
Nice place to shop. Friendly workers and customers
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June 2023 by Craig Zinda
Cashier was have trouble doing a refund, instead of calling for another register to open, she kept getting a attitude with multiple customers in line. Waited 10 minutes to check out a dollar piece! Horrible customer service!
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June 2023 by Chris Parenteau
Prices are already high since this side of town doesn't have any other big box stores to compete with. But the worst part is they don't keep up on their sales posted in store and you will NOT get it for the prices marked even when it's their fault on updating the store. Save your money and go to the Southside or run up to Oak Creek or Franklin.
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June 2023 by Charles Roy
Customer service 5 Star Products carried 5 Star Knowledgeable employees 5 Star.
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April 2023 by Larry Harris
I go to Kortendick's all the time as I live on the North side of Racine. I believe in supporting local businesses. I was very disappointed to find out that Kortendick's no longer allows dogs into the store unless they are "Trained Service Dogs." On the weekends I take My dog everywhere. I overlooked the fact that Kortendick's do not support Veterans and continued to shop there. When I saw the sign that Dogs were not allowed, I asked when this took affect. I was told it was the beginning of the year. If this was the case, they just recently posted it in the store, I as well was not told earlier in the year as I have taken My Dog in the store many times.
I walked out and drove across town to make my purchases at Home Depot where they allow dogs as well provide a Military Discount.
It is Kortendick's right as a private business to decide not to allow Dogs as well who they support. It is also my right as a private citizen to choose not to shop at Kortendick's which is my current choice moving forward.
Best of Luck to Kortendick's
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March 2023 by Terese Heinen
I went to Ace Kortendick today because two garden hoses failed and sprayed water all over me. The Helpful Hardware Woman made my day. She resolved my "issue". She told me how to "avoid" it from happening in the future. She made ME feel better. Thank-you for your excellent service.
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March 2023 by Emma Nolan
The employees at Ace are some of the most genuinely kind people I have ever met
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February 2023 by Kimberly Gibson
We went to Ace Hardware today during a winter advisory to buy our first snow blower. Turns out our vehicle didn’t hold enough space for the one we wanted, so we opted for delivery. Normally we would have had to wait until Monday (today is Saturday). Fortunately for us, they went ABOVE AND BEYOND to offer to drive out across town on treacherous roads to make it happen. It is rare to receive customer service and genuine care of that caliber, and we are immensely thankful for you, Jon!! Thank you for braving the snowy roads to look out for our well being, safety and being such a GOOD person. You are a treasure and we will continue to use Ace Hardware in our future projects and endeavors. Thank you so much and we are some big fans. ♥️
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January 2023 by Michael Graceffa
Shelley in the paint department was awesome ? very helpful
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October 2022 by jason long
After shamefully many years, I WILL BUY LOCAL. The staff here is real and outstanding
