Verizon at 101 Wolf Run, operated by Cellular Sales, offers a friendly and helpful in-person experience for wireless customers. The store provides assistance with upgrading phones such as Apple iPhones, Samsung Galaxy, and Motorola edge+, as well as helping customers choose plans and shop for accessories and Verizon services. Customers praise the knowledgeable and patient staff, highlighting employees like Elias, Ron, Miles, and Nick for their exceptional service. Elias went above and beyond to ensure satisfaction during a phone purchase, while Ron quickly fixed a locked-up phone caused by a software update and showed genuine care. Miles assisted with insurance replacements and data transfer after a phone was damaged in water, demonstrating professionalism and kindness. Nick was commended for his efficiency, friendliness, and deep knowledge, making the experience smooth and enjoyable. Longtime customers appreciate Ron’s responsiveness and dedication, describing him as the gold standard in customer service. Overall, the store maintains a reputation for professional, personable staff who prioritize customer needs, making it a trusted place to upgrade devices, resolve issues, and explore Verizon’s latest promotions and accessories.
As a tow truck driver, my phone is one of my most important tools. Unfortunately I broke my phone on the job and needed to replace it ASAP! Thanks to Elias and Alex I was back to work in no time! Thanks guys!
June 2025
When my phone took a dip in the lake and was restarting endlessly, Miles was a huge help in assisting getting an insurance replacement sent out quickly and Nick helped me the following day with the activation/data transfer of the new phone. Both gentleman were professional, kind and personable!
June 2025
Nick at the Verizon store was awesome! Very patient and thorough!
