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“Whenever I need something, they have it. All the employees are super friendly and helpful. I walk in, say I need something, they lead me right to it, and I'm on my way.”
“I stopped at the ACE on Cottage Grove Road to get a piece of glass for a shadow box. The box itself was broken and had been glued and stapled many times. The manager took it upon himself to create a brand new display case. He did this out of the kindness of his heart. I can’t thank him enough. This box has a special meaning for me and my family. It was my Dads medals from the time he was in the Navy aboard the USS Indianapolis.”
“This place is exceptional. The quality, variety and great deals here make it a great place to wander around and find a few things you never knew you needed lol. Plus the staff friendliness factor is a big bonus!”
“Out of this world service. I'll never go anywhere else. They have anything you need and if not, they'll find it. Always friendly, so helpful. You literally feel like family. Small businesses like this are something you don't much find anymore.”
“I stopped into Ace to pick up a bag of potting soil. Seeing how *very* pregnant I am, the clerk offered to carry the bag out to my car for me. It was very unexpected but appreciated! I’ll definitely be returning!”
“Isthmus hardware has it all! The staff is knowledgeable, friendly, and keeps the store well stocked. They always have what I need. A delightful local business in the heart of Madison!”
“ACE Hardware in Stoughton is my go-to for all home and lawn repair/care needs. They are knowledgeable, customer friendly, reasonably priced, great location. And they deliver!”
“Needed a part for an outside faucet. Dave was very friendly and helpful and spent a lot of time getting the screws unstuck and the washer out, taking the part in the back room and putting it in a vice.”
“Much better than the location in Columbus! The personnel in this location really seem to know what they are doing! Would stop here in a second for anything I needed when I was nearby.”
“I returned 2 unused tomato cages, and the return was handled well with a friendly cashier. I was intending to return these cages much earlier thus appreciated they were accepted.”
“Sometimes I don't feel comfortable going into hardware stores as a young woman but that's not the case here. These guys will tell you exactly what you need and your options without judgment. Love the older gentlemen that work here!”
“Good and knowledgeable help both inside and on the dock easy in and out. Great selection of tools of all brands. Would recommend to any handy person.”
“Everyone is very helpful and friendly. I would like to shout out to Kevin. He went above and beyond to help us with our snowblower tires. Great team member. This is my go to hardware store.”
“Had a great experience trying to replace 2 interior doors. Blake helped me out by walking thru the custom door ordering process on my phone (power went out in the building due to a storm and knocked the computers temporarily offline). Blake was very professional in handling the computers being own and took care of my custom door order.”
“Got a wheelbarrow here and Ace went above and beyond for me with ordering it to the store and then delivering it for me when it was inconvenient for me to pick it up. Thank you so much! :)”
“Great people, but I purchased a brand new sthil chainsaw a day ago, after I broke it in I went to use it and the chain was on backwards. Not a huge deal but.. little details.”
“I have had the pleasure delivering products to this company hands down one of the best. Great people to do business with. I wish everybody had the same kind of customer service. Thanks again”
“I have been working with Brunsell for over 20 years now. Kari is excellent to work with. If I had ever had any type of issue with a product, it was always corrected or replaced to my satisfaction.”
“I've always gotten good service here. I ordered all of my building materials for a three season porch project, and the person at the lumber desk was friendly and made sure I had all the stuff I'd need for a standard project like that. As for the hardware store, they have all the hardware store stuff you'd expect, plus a surprisingly large selection of charcoal and grilling equipment. I've also special ordered some things and they showed up fast. This is my go-to place in Stoughton.”
“Quincy was able to help us with everything! Paint, appliances, financing, trim, etc. She is a jack of all trades with the friendliest personality ever! She does everything with a smile and just made everything so easy and was able to provide us with such a positive experience. She is really a top notch employee when it comes to customer service and her help should not go unnoticed.”
“I always use home Depot for any kind of hardware or home improvement needs because they give a 10% discount to veterans at the register at the time of purchase! Plus, their products are excellent!”
“Everyone is always super friendly and helpful and we love the Kid Workshops on the first Saturday of every month. This month's kid thing was a Foosball Table. Super easy to put together and pretty fun to play.”
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“New to Harbor Freight and had the best experience today Mollie, a Harbor employee, enlightened me on some great deals on tough waterproof cases. I then informed five friends about the sale and 3 of 5 went to purchase them. Phenomenal store. Helpful employees”