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August 2024 by jennifer gutbrod
I gave more than a 30 day notice of move out date. Hopefully I will get my security deposit back. I haven't seen it in my checking account yet and even though they religiously took my rent money out on the first of every month, they couldn't refund my money on time? I was out by the 11th of the month. I had a "climate controlled" unit and everything I had in there I threw out because it was full of mold. So I paid $105 every month for 5 years to store my whole apartment worth of things, that eventually I had to pay someone to empty for me, because I couldn't salvage anything. I informed them that there was no climate control and they did nothing. There's cameras up but they're just for show. I know people have lived in a unit in my "climate controlled" building. I wouldn't rent a "climate controlled" unit from them, and their customer service isn't good, but I don't know how the other units are.
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May 2024 by David Breech
I gave notice of moving out a month and a half early and have record of it on my phone. I even called back later to verify and they said yes I had already given notice. Then when I notice I had not received my deposit back they say I didn't give notice.
The facility is not well keep, soft gravel area thru out with standing water. Seal on bottom of door was cracked so mice and others can get in. Concrete floor is damp inside even with warm weather. Minimum 2 month rental when others facilities only require 1 month with 2 weeks notice oof leaving.
There are many storage facilities an this is the last one I would rent from.
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January 2024 by Donald Dassler
Great customer service!
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August 2023 by Gabe LaFond
Worse than useless. I used this storage for a year. No protection from water, animals, or insects. All of my things are ruined. Have fun auctioning off the moldy garbage you created.
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April 2023 by Rich Elcombe
Good place
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February 2023 by Wendy Ober
I found the customer service at this location to be amazing. We had some difficulty with the website, and she walked us through it and even finished the transaction over the phone. It was easy and the client representative was very kind and patient.
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December 2022 by charlee vallejo
We started renting here at 63$ they went up to 80$ now $105 without telling us so that brought us to be upset a bit to find out they didn’t put our address change in and didn’t send us the notice of any rent changing and now we get a text with have a huge bill and late fees and we can’t pay that as we got into a bad accident on the 22 nd of oct. Saying they’re gonna auction our unit as if we don’t have enough stuff going on I would not recommend here as they raise prices and don’t seem to care at all about people and their life problems to try to work with them and fix a problem they have no people or problem solving skill qualities.
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December 2022 by Carol Eberhardt
I was not there.
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December 2021 by Shanae Allen
VERY RUDE AND UNPROFESSIONAL CUSTOMER SERVICE REPS! THEY LACK EMPATHY FOR THEIR CUSTOMERS, AND THEY HAVE NO PATIENCE! THEY WILL DISCRIMINATE AGAINST YOU IF YOU BUY A DELIQUENT UNIT AND KNOW THE PRIOR OWNER OF THE UNIT AND WILL REFUSE TO DO BUSINESS WITH YOU! THEY WOULD NOT ALLOW ME ENOUGH TIME TO REMOVE MY THINGS FROM THE UNIT EVEN IF IT IS HAZARDOUS WEATHER CONDITIONS, AND LITERALLY WANTED ME TO HAVE MY THINGS OUT THE DAY AFTER CHRISTMAS! I AM VERY DISPLEASED AND WILL BE SURE NOT TO EVER SEND BUSINESS THEIR WAY!!
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December 2021 by Steven J Holt
Great storage units
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December 2021 by Bill Stevens
I moved out I have not got my deposit back its well over a month they said it was sent out I never got it. I told them to resend it I got no response. Looks like I will have to take them to small claims.
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September 2021 by KESSLER SMOOTH
A cold lots of potholes small rodents were in the storage facility.
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May 2021 by Jacky Mulkey
Seems ok
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December 2020 by Laura Levendoski
A cold lots of potholes small rodents were in the storage facility.
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September 2020 by Daniel Shank
Wonderful management and great value!
