-
March 2024 by Samantha Macksey
Kailey was incredible! She was super patient, funny and kept things real. I left very satisfied with lots of new MAC products. She sold me on them.
-
February 2024 by Ava Lovett
I visited the salon and had my hair cut by Abigail and I really couldn’t recommend her more! I had a lovely time and was taken great care of and left with the exact hair cut I asked for. All the staff here were especially sweet and attentive! Highly recommended!
-
February 2024 by Daija Pigram
Great deals, staff are really nice and helpful!
-
February 2024 by Marykate Green
FOR CLARITY: THIS IS FOR THE SALONI just have to say that I had a wonderful experience at this salon on Sunday. My stylist, Daija Pigram, was lovely, kind and patient with me. I wasn't 100% sure what I wanted but I left feeling like she read my mind! She spent many hours foiling my hair and toning it just right. She kept me engaged and ensured my comfort at every step. Just an overall great experience, couldn't recommend her enough!!Also a side note: Abby in the salon was also amazing! While she didn't do my hair, listening/observing her with the other guests and her coworkers was lovely. She is super bubbly and fun and I think she was even suffering from a migraine which makes all of this even more impressive! She pierced a little girl's ears and I wish I had had someone like her to do mine at that age.After reading some of the bad reviews here, I was nervous but I think the salon employees are well worth your time here. As for the store employees, they were kind and greeted me immediately. Maybe things have changed for the better but either way, I've had a good time here overall and would return!
-
February 2024 by Brittaney *
I am rating the West Towne Location with 5 stars ONLY because of my experience with the employee named ELI. I came to this location on 01/29 after church because I needed more FENTY makeup. I am walking through the store and I walk past a male employee. OMG! When I say his makeup was EXQUISITE, I am not exaggerating. Let me explain - His make up perfectly matched his ebony complexion which enhanced his rich complexion. Then his eye makeup. It was a smoky eye but he applied a gold shimmer in the middle of the lid. The contrast really popped and he added a subtle winged tip. His lashes - let me start off my saying men already have long lashes anyway ( I am jealous of that.). But HIS lashes were gorgeous. Both top and bottom were evenly fanned out with mascara, no clumps, no mess. Just perfection. Then his brows - beautifully shaped and complemented his face. His lips had just the amount of shine and tint. His hair was clean and neatly styled.Then the way he was dressed, very sharp. Clothes looked clean, fresh, stylish; he was extremely presentable. It was evident he takes pride in his appearance rather coming to work dressed like he does not care. I recognized this in the first few seconds of seeing him. Yes, it was a sight to behold. I told him, "You look beautiful" and asked for help finding some items. He gladly obliged. Not only did he help with what I was looking for but he also EDUCATED me on products for skin care and make up and told me to STOP USING LOTION as moisturizer (do NOT judge me; it is good lotion!). He provided me with so many tips and tricks that I actually had to take note! Yes, we pulled out a pen and wrote it out step-by-step while he demonstrated everything. My experience with ELI was edu-tainment! It was like talking to a friend. It was fun yet informative. I have been coming to Ulta for years and NEVER, EVER, EVER have I had an experience with anyone else like this! They have been doing their customers a disservice this whole time. Yikes! Eli is the type of employee that customers need to see and that I like to see. He knows about skin care and make up for people with dark (black and brown) skin complexions so that it blends with our skin and just does not sit on top of it. If you have not met ELI, I recommend you go to this store and ask for him, like right now! He will have you looking like a supermodel and your skin will be healthy too. I will ONLY shop here as long as ELI is an employee. His look will inspire you. He shows you the endless possibilities and potential of makeup. He is the standard for how Ulta store employees should present themselves to their public in attire, attitude, knowledge set, and personality. I say this with all honesty - every employee there needs to take note from ELI. As a matter of fact, corporate needs to promote him as the company trainer for all stores. He is it!
-
February 2024 by Barry Yang
Plenty of selections.
-
December 2023 by CPCARS1 CPCARS1
Brow Bar is fabulous.
-
December 2023 by Shayna Rain
I was seeing the hair stylist Leah, she was the absolute best hair stylist at the Ulta salon. She gave me the best treatment, cut, and style I’ve ever had. when I called recently and asked for a new appointment with her they simply told me she “no longer works there” and refused to say where she went, or offer me someone else who is as skilled as her. I feel like the least they can do, if they can’t say where someone went, is offer a new stylist. The person on the phone was rude and clearly just wanted to get me off the phone quickly. Was no help. Not a nice way to treat someone who has spent $100s of dollars at your establishment.
-
December 2023 by N N
The ladies were nice and helpful
-
December 2023 by Beth Sanders
Abby was super friendly and helpful! Great customer service!
-
December 2023 by Jessica Buhrow
The staff here has been amazing each visit. I went in to this location today to pick up an order and added a few things to my purchase. We were having issues looking up my credit card and the manager there dropped everything she was doing to help us figure it out. She was very patient and helpful. I will definitely be back to this location!
-
November 2023 by Cynthia Bonavia
Elley took her time with me and helped me purchase all items I was looking for. Thank you Elley, best experience ever.
-
September 2023 by Brianna Tieskotter
They were very helpful. The place was clean. I do wish there were Q-tips or something available for sampling makeup without people's fingers touching the testers. I'll likely be back.
-
September 2023 by Ty Rell (Ty Rell)
Was set up well very quiet with very helpful informative staff.
-
July 2023 by Jessi John
I came here 2 nights ago, wasn’t sure what lip shade matches my skin tone the best. So I asked one of the ladies that was up at the cashier to help me. She had black hair, she was short and Asian?? I forgot to ask for her name. She was very helpful. She is super patient and very sweet. She helped me find my right shade of lipstick. Would highly recommend this ulta! The employees are super helpful.