Had a return and went very smoothly. All the people that work there are very helpful and polite. I had Jennifer and she was great.Thanks to the Madison Ladies at lands end. Keep up the great job
December 2023
Order abruptly cancelled ten days after it was made leaving me without a coat for my trip. I found the coat still listed online for sale, which is mind boggling. No action whatsoever to compensate or make up for it.
October 2023
I love their merchandise. It is on the higher price point but the jackets especially will be able to be used from oldest to youngest child.
