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September 2024 by Blayne Pynakker
I am very happy with the customer service. There was a short wait to get my stereo worked on ,but with the age of the unit,and being the only shop that I could find, it was worth it to make my stereo sing again.
Very happy customer!
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September 2024 by Andy Karlson
FANTASTIC experience. Russ was super thoughtful and communicated well about what was going on with my turntable, and we had a couple really good conversations along the way. Bottom line, the thing looks like a million bucks and sounds better than it ever has. How lucky are we, Madison, to have a place like this!?!
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June 2024 by Rick Hackler
This man knows his vintage stereo equipment. I'm so glad I got advice and help from Russ
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April 2024 by Eric Borchardt
Exceptional service from Russ. Highly recommend!
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January 2024 by Daniel Fogel
Cool spot. Excited for the chance to bring my vintage equipment back to life
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October 2023 by john gahagan
Great service and selection of stereo equipment.
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July 2023 by Tony Benevenga
Great place. Needed to replace woofers in my 20 year old towers and Russ was able to help me out at a fair price. Very helpful, and friendly. Highly recommended!!
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June 2023 by Tony B.
I blew out a speaker on my 20 year old towers. Russ did a great job in restoring them for another 20 years of service. Highly recommended. Very friendly.
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January 2023 by Adam Meicher
I read another review similar to mine about Russel going “above and beyond.” I inherited a vintage set up from my wife’s late uncle. The on/off-volume switch went bad and i took it to him for repair. Needless to say, it turned out to be not all that simple. He could not find a switch he deemed reliable but searched and searched until he found someone that actually MADE it for him. Cleaned it did some other maintenance and talk about reasonable price. As long as he’s there I have no reason to go anywhere else !!! And he has a great selection of vintage and new equipment, being in by there makes me feel like a kid again. ??
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December 2022 by Alex Skanavis
Russ went above and beyond for a repair that seemed routine at first but ended up being much more sophisticated weeks and weeks ahead of the Christmas time projected completion. Highly affordable considering expedited repair time and complexity of service, not to mention that it plays even better than before!
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October 2022 by Nicholas Nadon
Russ did an amazing job. Super informative, friendly, just an all around cool guy. Thanks a bunch for helping fix my record player!
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October 2022 by Thomas Dwyer
Great service, no surprises, fair prices. I'll be back!
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September 2022 by Farzad I.
Rusty is the best. He set me up with a stellar cartridge for my turntable, which made my listening take on a whole new perspective. He's very knowledgeable and extremely patient; which is exactly what you want when investing money into the world of hi-fi. Make point to buy from this place and you will never be disappointed.
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June 2022 by DJ Lovecraft
I’m sitting on my sofa, listening to Elton John through a brilliant pair of speakers that Russell helped me to find. He didn’t sell me. That’s not how he works. He introduced me to what I always wanted. He spent time, swapped stories, and even charmed my 13 year old daughter to the point she said “he would be a great uncle. You need to be friends with him.” I don’t gush about buying stuff. But this was a unique and incredible experience. He helped me find these speakers that I already adore, a turntable that is just incredible, and he made it feel like an experience of a good friend helping you, not a salesman making a sale. Spend your money with this man. He is unique and special.
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June 2022 by Jason Yarger
I’m very happy with the quality of work Russell has done for me. Very nice guy. Great to deal with.
