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October 2024 by Greg Bardosy
Four Lakes has always answered the phone and quickly fixed any issues with our dog. Highly recommend.
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August 2024 by Carol Cady-Severson
They were great! My pup was very comfortable and is usually very anxious but he did great!
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July 2024 by Sarah Headly
Thank you for your experienced services and eventual empathy for helping with the passing of our family cat, Cat!
I highly recommend to anyone who has healthy pets or pets needing care to visit Dr. Scarlett and the team at Four Lakes.
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June 2024 by Alison Cunningham
The staff at Four Lakes are extremely kind and accommodating. They always help with over-the-phone business in a professional and efficient way.
Dr. Nicole Chervenka is phenomenal! She is thorough and explains concepts at the level that the patient desires: boiled down or ultra-in-depth. She is kind to my old cat, and she helped tailor a treatment plan that meets my financial needs and is reasonable for my lifestyle. My cat certainly lives a more comfortable life after visiting Four Lakes and Dr. Chervenka for a year now.
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April 2024 by Allyson Forseth
My dog has been going here for seven years for all annual checkups, health concerns, and even two surgeries. Dr. Scarlett has been wonderful, and even though my dog has had a handful of health challenges, the vet's office was one of his favorite places to go...
About two years ago, the clinic began to expand, and things have changed. Twice now, we've been scheduled with unfamiliar vets (even when I asked for Dr. Scarlett), and we haven't known who we were seeing until they walked in the door.
Most recently, we were seen by newer vet who was visibly more rushed, nervous, and misattuned; they had trouble doing a vaccine after they caused pain on the first attempt, and they weren't able to draw blood because my dog became afraid of the pain. The vet said my dog must have, "made negative associations with the vet," and prescribed sedatives for me to administer before coming back in for a separate blood draw appointment next week with a vet tech.
For years, my dog has had zero issues getting through appointments, vaccines, and blood draws. Yesterday, a total stranger prescribed him sedatives. It just doesn't feel right.
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April 2024 by Bryn Blank
We have been going to them for 7 years since our puppy was little. The staff is so friendly and accommodate our pup when she doesn’t like being on the table for her blood draw and nail trims.
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April 2024 by Lydia Manger
I contacted the clinic to see Dr. McClanahan, their behaviorist, for my fearful dog. They got me in quickly and Dr. McClanahan gave us a lot of time and attention during our behavioral consultation. I appreciated how she asked questions and listened to what I said. At the end, she prescribed a medication and told me that I'd have to communicate about how my dog responded so we could make adjustments. I have been communicating with her for several weeks following up and getting advice as we dial in the appropriate treatment. Dr. McClanahan and the entire staff is helpful and prompt in their responses. I'm very grateful to them for helping me make my dog more comfortable. I'm truly grateful that they are continuing to provide support via email as we make adjustments. The initial consultation was expensive, but I think it was worth it for my dog to have the attention and care she needed from a veterinarian with advanced training, and I feel like we are valued at the clinic.
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April 2024 by Yujia Huo
This place is the oasis I've been looking for for my nervous dog. If you have a dog who really struggles or is reactive, just come here instead of vet hopping for years like I did. There is a vet behaviorist completing her residency here. There is no waiting in a waiting room. You can wait in your car and they'll make sure no other clients are there when you come in. No dogs on flexis rushing each other. The staff didn't reach toward my dog or try to lure her toward them with treats or do other "friendly" things that many nervous dogs actually find terrifying. They will actually sedate. We had the least amount of stress at a visit in years because of it. The staff respect your wishes and listen to your concerns.
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March 2024 by Ryan Brix
Being new to Madison I was thrilled to find a Fear Free certified vet! I had read about the program years ago and implemented it in a dog business I’d owned, but never found a Fear Free certified vet for my own pets. It was all that I had imagined and more! It’s not just a sticker in the window, it really is a different level of care that is very comforting, and not only for the care of my pets but for me as well. The excellent communication and very detailed reports paired with lower costs than my previous vets has me so impressed every time I go. Also, it’s not just another job for the staff, it’s obvious they’re passionate about what they do and how they do it. I feel so lucky to have Four Lakes as my new Vet, Thank you!
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January 2024 by Brillan Gugel
My mom took my dog in, and the vet would not listen to anything I was saying. Told them my dog was not eating and they just told me to feed him a pill when he was refusing any and all types of food. They put my dog in more visible stress while aspirating his neck without my permission. Also diagnosed my dog with pneumonia using an X-ray when they could’ve just used a stethoscope, and in turn drove up the bill. This vet stressed my dog out so much more than they should have, and now…..the dog is no longer with us.
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January 2024 by JK
I am a new client, 4 lakes was recommended to me for my cat. I absolutely loved the vet, the vet assistant, and their reception staff. They were all wonderful, great with my nervous animal, and I felt very comfortable speaking with them. They listened throughly to the details I gave and provided solutions or explanations to all the things I brought up. And the pricing was really really good. I actually wish that my doctors were as good at caring for humans as these ladies are at caring for animals. I would give 10 stars out of 5 if I could!
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January 2024 by Kinko
They give me the impression that they don't really care about my pets. It makes me sad
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December 2023 by Elizabeth Almaguer
They were great with my dog she had a ear infection and they got her better
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December 2023 by Kenny Miller
super great clinic for pets that are anxious or fearful of the vet. the staff is knowledgeable and amazing!
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November 2023 by Kevin Cornwall
I’ll never go back it’s not worth the hassle. They’ve lost my business for ever
