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August 2024 by Todd Peschl
Saved me money by showing me info on my car best service.
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June 2024 by Freda Anderson
We love the car wash.
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April 2024 by Becky Johnson-Whitten
Great service! Fast, friendy and sure to explain all their services. Chuck was great to work with, as well as the rest f the staff. They didn't make me feel pressured and respected when I decided a service. The front desk lady was very nice as well.
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February 2024 by Walt Hofer
We always take our vehicles to Marquardt Lube-N-Wash, and when an issue arose from an inadvertent oversight, their customer service took care of the matter 100%! They care, and stand behind their work.
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February 2024 by Danno W
They claimed the oil I needed was the only option and only had one option. I knew there were other options but just wanted it over with. Rep said I was "recommended" the one but there were other options I guess I could of chose from but the rep failed to let me know of those options. Expect to get ripped off.
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February 2024 by Dave Gumz
I've been a long time customer of Markquart Lube & wash in Eau Claire. Overall I have been satisfied and like the convenience of not having to have an appointment.
Today however Technician Ralph did work that another shop had already addressed. I directed him prior to going into the markquart shop lobby on Golf Road not to do this and to only do the oil change that I had come in for.
After the oil change he came into the lobby and said he tried to fix the issue I had told him not to mess with and that he was unable to correct it because markquarts did not have the proper equipment.
He suggested I take it back to the other shop that he had talked bad about initially.
It seemed to me that he caused more issues with the car by trying to do the unauthorized work.
I later addressed the issue with markquart supervisor Chris who said he too would have urged me to allow them to address the said issue. He repeated this several times and he too did not seem to understand that a shop is not allowed to do unauthorized work and repairs.
I understand that you may try to sell other work when customers come in for oil changes. Some shops may even try to sell extra services and work that may not be needed.
However, Ralph and the supervisor Chris of the Marquart Lube & wash on Golf Road in Eau Claire need to understand that you are only allowed to do work authorized by a customer.
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February 2024 by Bernie McIntyre
Very happy with there service!!!
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January 2024 by Madelyn Burns
Great service the few times I’ve been in so far. Staff is professional and courteous. Haven’t had any problems with the services done across multiple vehicles.
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January 2024 by matthew ebben
Worst place ever, my wife came for an oil change yesterday and she told them also to do the air filter. Had to wait about 1.5hrs to get in. They tried to up sell her for about $1,000 of "needed" services.
Now today we back out of our garage and there is a puddle of oil. Brought it here today and the front office lady talked to a guy they also whispered to each other and pointed at me for some reason, then I stood and waited for 25mins. He finally came out and I told him what was going on, since I was now next in line he would look at it when I pull in....been waiting for 45mins at the front of the line.
Turns out the person that was trying to up sell my wife didn't tighten the bolt for the transmission and 25% had leaked out. Don't recommend and won't be going back.
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November 2023 by Aubrianne Neubert
Front office guy Warren is super kind and always keeps it clean. All the guys in the garage are helpful and nice. Worth the wait in line.
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October 2023 by Quinn Lonning
I came here just to get an oil change and they forgot to put oil in my car. They drained my old oil but somehow missed putting new oil back in and let me drive off like that (their one job). I may now have substantial damage done to my engine because of their negligence. Would not recommend this place at all.Service: Oil change
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October 2023 by Timothy Wulf
Great prices, great service, but it's always so busy it's usually not worth the wait. They need more staff or a larger facility.
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October 2023 by Wes Eaton
Very professional good service
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September 2023 by Briene (Briecheese90)
Ralph was super helpful, thanks!
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September 2023 by nick stevens
Their good at what they do. Tell you what you need without trying to over sell.
