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February 2024 by Ryan Krumenauer
The employees at the shop are so kind, thoughtful, and helpful. I highly recommend this gamestop.
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January 2024 by Derek Larsen
Nice store. Just wish they had more older systems.
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November 2023 by Dillon Malay
Great experience purchasing a PS4 for my son yesterday. Aria was particularly intuitive while outlining the different options they had available for used consoles. As a gaming novice she made me feel confident in my purchase and comfortable with my decision. She also went above and beyond to recommend some local shops/restaurants that I ended up enjoying as well. I would absolutely recommend this GameStop for your used or new gaming needs.
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November 2023 by stsaab
Great experience there. Employee was very nice and helpful. I asked to hold a controller to see how it felt in hand with no hesitation got one out for me to try. Came back for a cable I had forgotten I needed for the controller I bought, he noticed something I hadn't, I needed a USB-C but grabbed a micro, he pointed that out before even scanning it in, making sure I got everything I needed the first time. Thank you sir for the great customer service!
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November 2023 by Collin Kuhn
They got the games. They are next to Spencer's & Hot Topic. Makes Funko pop hunting extremely easy.
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July 2023 by ThatOneWeirdChannel
Went July 6th! Wow Alonzo! He was really taking interest in customers! Very outgoing. Seems to like his job and acknowledges everyone! I tried to call corporate but couldn’t find a way to say anything!
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July 2023 by Coupon Karl
Terrible customer service they always have issues when I try to return stuff and the employees hardly know anything about games they’re on par with the Chippewa falls GameStop store in my 20 years of doing business with GameStop the Eau Claire and Chippewa falls gamestop are the worst in Wisconsin
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June 2023 by Coupon Guy
Terrible customer service they always have issues when I try to return stuff and the employees hardly know anything about games they’re on par with the Chippewa falls GameStop store in my 20 years of doing business with GameStop the Eau Claire and Chippewa falls gamestop are the worst in Wisconsin
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March 2023 by Justin Parker
The new policy for the $5 monthly membership credit sucks. But I do like grabbing games from here rather than anywhere else.
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February 2023 by Jazz Voyer
Aria and AJ are amazing, every time I go there they are just so down to earth and chill. They don't act like employees on autopilot, over all bring great vibes every time I come in to see what they have in store. Aria had helped me trade in my old switch for an Oled and she made it super simple while discussing about upcoming Nintendo games to look out for. Definitely worth stopping by even if it's to get an opinion on a good game to try out.
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February 2023 by Deidra Carey
Received extremely poor customer service from some chick named Aria here. We went in to pre order a game that comes out tomorrow (Best Buy still has pre orders available btw even though it’s the day before) but we typically shop at GameStop. When we said we wanted to preorder it to pick it up tomorrow the guy there was super friendly and helpful and this Aria pleb comes up at says “you probably can’t pre order it’s likely closed because it comes out tomorrow, maybe from now on you should consider pre ordering your games sooner than the day before”. Well from now on we will consider never getting our games or consoles here. Super condescending tone and rude expression. It’s not too late to pre order I guess well just go to Best Buy…now we know the better place to go for next time with much better service. Dear Aria, there’s a way to inform someone that they can’t do something and a way to advice them on how to do it differently without being a total C U Next Tuesday if ya catch the drift.
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February 2023 by Joshua Barbosa
Iv had a good experience every time Iv gone in, whether it's the one in Lake Hallie or at the mall here in Eau Claire. If they have a certain game I want and I don't want it to be sold by the day I can come in, they hold it for me. Love finding online deals too for GameStop.
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February 2023 by Drew Hawksford
AJ was very kind and helpful! He put in the extra time to make sure I was getting a quality pre-owned Xbox controller
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November 2022 by mark
Super fast. In and out with order on line
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November 2022 by TravelMom
Bought/ordered a brand new Xbox game as a gift. It was opened, with zero wrappers, zero stickers- nothing that made it look “new” other than the game back was “new” without scratches. If this was a gift to me I would assume it was pre-owned or used. Plus I paid for shipping than had to turn around and drive an hour one way to the nearest GameStop to return it. Very disappointed in this store sending out “new” games with no wrappers or stickers- BEWARE with the holidays coming.
