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October 2021 by Tori Williams
Went to boost mobile on Hastings in Eau Claire Wisconsin for 3 days straight and no one was in the store working I did this in the middle of the day I wanna thank boost mobile for being the reason my phone is off ?
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August 2021 by no u
Worst coverage ever, could probably communicate easier by string and coconuts...Horrible, my mistake for trying them again. I'll be switching providers in the near future.
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August 2021 by Daniel Reeves
Used to have Boost. Best perk is receiving incoming calls & texts without paying your bill for 4 months during covid. It's 2 months usually
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July 2021 by Rosemary Winn
The employee who worked very hard to fix my phone and give me the right directions I need to take care
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April 2021 by Tara Mae
The store manager was very nice and very helpful. Great customer service.
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December 2020 by SEBASTIAN SCHOENFUSS
My mobile was not boosted
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November 2020 by Rebekah Barron
Very friendly staff and helpful , I definitely recommend this store
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September 2020 by Clarice Hable
Absolutally terrible customer service. Impossible to get a hold of. Employees leave store nearly every day during buisness hours. I "upgraded" to a new phone, ended up not liking the camera and went back to see if I could trade it in for a different one. I was told by the same employee who helped me get the phone I could within 1 week of purchase, but I'd have to talk to the manager, Donna I believe. Stopped in yesterday, Donna told me I could get a full refund minus a $25 restocking fee, went in today to do so and she completely switched her story. Told me she had to ask her GM, and told me they'd give me $25 for the phone, no full refund. She then yelled at us, and offered no appoligies for her lies, wasted time, and wasted money. On top of all that no one in the store follows the WI mask mandate. Oh yeah, and those "donna fritz" reviews on here are from the manager. Yeah. She reviews herself on google.
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August 2020 by Clarice Hable
Absolutally terrible customer service. Impossible to get a hold of. Employees leave store nearly every day during buisness hours. I "upgraded" to a new phone, ended up not liking the camera and went back to see if I could trade it in for a different one. I was told by the same employee who helped me get the phone I could within 1 week of purchase, but I'd have to talk to the manager, Donna I believe. Stopped in yesterday, Donna told me I could get a full refund minus a $25 restocking fee, went in today to do so and she completely switched her story. Told me she had to ask her GM, and told me they'd give me $25 for the phone, no full refund. She then yelled at us, and offered no appoligies for her lies, wasted time, and wasted money. On top of all that no one in the store follows the WI mask mandate.
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June 2020 by jon doe
Great customer service
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May 2020 by Stacy Ellis
Donna gave my husband a great deal on an upgrade for his phone and explained everything clearly. She was a great help and very customer friendly. She made us feel at home. I'm bringing my whole family to boost mobile. I would recommend boost mobile to anyone I know.
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May 2020 by Jason Smith
I used to work there. The phones and service was ok and reasonably priced but there were some work practices that I didn't agree with.
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February 2020 by Callie Bailey
The manager Donna is so helpful, I got 2 iPhones for 200.00 !!! Amazing customer service!
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November 2019 by Brittany Raboin
Hated boost... they lied to us
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October 2019 by Craig Barr
She will take your payment And either mistakenly were purposely charge you again after you have set up automatic withdrawal! But she is incredibly efficient and sets up the phone in a swift amount of time. The hours are nontraditional and appointments should be made in advance. She is very expensive for phone set up.