“I was originally going to take my vehicle to a physical location for a windshield chip to get repaired because it was only a chip. Started the process with another vendor, not so safe, but I saw the lite, where all you can do is schedule an appointment online. When I got to the end of the process, they wanted to charge me $170. I was paying out of pocket and did an online chat, because no local number to call, to verify the charges. Anyhow, that was a hard pass. Called Packerland and could not be more satisfied with the service. This was a small job, but Lance stopped at my house in Turtle Lake to fix the chip. Lance is a great guy and firmly believes in doing the job right and warrantying his work. Only cost me $80, which I thought was a great value compared to the other guys, but I am sure that if anything goes wrong with the repair, Lance will take care of it. Lance is also former USMC so great to support those veteran owned businesses.”
“The staff is outstanding! Everyone there from the receptionist to the technicians were friendly, professional, attentive, and high attention to detail and customer satisfaction! First time I had to go to an actual Safelite service center and was extremely impressed.”
“I hit a deer with my car and needed repairs. Duane’s was quick, convenient and easy to work with. They worked with my insurance company and made the process painless. During repair, another part was needed for my car so it pushed the completion date back one day but they called right away to let me know. Also Duane’s provided a courtesy car while mine was being fixed so i didn’t need to worry about finding another vehicle. My vehicle is a white pearl color that is difficult to match and I can’t even tell I hit a deer, they did an awesome job! This was my first time working with them and I would highly recommend, I didn’t feel like I was just another customer but more like I was working with a friend.”