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June 2023 by Garrett Marcus Kamark
If you're a male looking for custom fit, high-end apparel both Business or Causal. You're going to want to visit Kevin at Tom James Company in Appleton. Kevin has great customer service and he is knowledgeable about the products he sells. Tom James Custom clothing is the way to go.
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May 2023 by Gregor Wilke
I couldn't describe a worse suit fitting than I got at Tom James in Appleton. I came to the office in person to get fitted for a suit. After being measured in all directions for a half hour, when the suit finally came it fit worse than prior suits I've rented from Men's Warehouse by just filling out their measurements form online; not what I would expect for the price you are paying here.After contacting my rep, I thought we'd have it nailed down. In fact, it took 3 more times shipping the suit back and forth to get the fit tailored correctly, and my rep was unwilling to travel to take measurements in-person. On the second to last time I got the suit sent to me, it contained stains in the collar, and arm. There was literally no quality check before it was shipped out!I ended up not having a suit that fit correctly for the wedding, and had to pad the armpits to avoid excessive chafing. After settling on a modest discount that I felt was somewhat fair, I was promised the entire suit would be re-made. I ended up receiving then finally, 7 weeks after the wedding, a suit jacket that fit as it should. But they took me to the cleaners one last time, and decided last minute to ship back the stained vest and pants I had worn at the wedding, when I was verbally promised a fully re-made suit because fabric matching would be tough.At this price point I could not stay far enough away from Tom James and the experience and clothing provided. I'm quite upset the Groom had spent so much money here and expected a far more quality experience. TAKE YOUR MONEY ELSEWHERE!
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February 2023 by Richard Parks
Excellent experience.
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January 2023 by Jonathan McKellips
Nick is great to work with!
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January 2023 by John Boland
Attention to detail is outstanding and the slow steady pace of reworking my wardrobe is much appreciated
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December 2022 by Antony West
Great customer service and advice! Always a wonderful experience in selecting my clothes, but also high quality and good value when they are received.
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November 2022 by Joseph Leventhal
Not going to lie - I have spent my 40's growing out not up. Finding clothes that fit and looked decent become an impossible task. To top it off, my career says shirt and pants, my favorites are jeans and flannels - function over form. Nick reached out, came to my office, and spent a lot of time measuring and answering my questions. Never in my adult life have I owned clothes that look so great and fit so well. I look forward to years of continuing to do business with Nick and Tom James.
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June 2022 by Ed Lin
Nick Badilla has provided both my wife and myself with outstanding care and service for many years now. He is incredibly hard working, very attentive to details, and knows his product lines. Thanks Nick for everything!!!
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December 2021 by Mike Wilde
Kevin is attentive and candid about my clothing options. He simply provides great customer service.
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December 2021 by Nick Nighbor
I had the chance to work with Nick Badilla a short while ago. It’s the first time I’ve purchased custom clothing. It was great to work with Nick. He was professional and very easy to work with. You are not just buying quality clothing with Tom James; you are getting amazing service that the big box stores will never be able to compete with.
