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January 2023 by Sandy winnemueller
We've been going to the Napa Auto Parts store for the last decade. They were downtown but then moved to the outskirts of Algoma to have more room. The workers that they have behind the counter are fantastic. They will help you with anything that they can and they're great at giving advice and they really know their stuff.
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December 2022 by John “Recycled” Doe
I've been Been working with Kurt for several years now and he deserves recognition for a job well done!Customer service is always top shelf and his knowledge of helping to find the right part is the probably the best I've experienced at any auto parts store. Honestly, I hope he never leaves Napa.This small town Napa is the BEST in the area. I'm not a fan of the new location simply because it was beyond cool to have a small downtown auto store...the old school way. However, the new location does provide better selection of supplies so I understand the need to expand. Napa dominates the local competition for reliability of their parts...period!
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September 2021 by Daniel Raymaker
My wife's car needs a power steering pump so I talked to Steve this morning and Steve gave me a couple options too chose from a remanufactured part or a new one and the cost of each one.so I told him I was going to check out prices at a popular online auto parts store and I would stop in after work and discuss it more with him to make a better decision on what route to take, buy online our give my business to a local family run business and help to support Steve's family. Steve was very honest with me whether to chose new or remanufactured, each part has a 3 year warranty and what ever choice I made from Napa would be about $40 more than buying it online. So I told Steve I would get back to him after discussing it with my wife. My wife and I both agreed that we would rather support our local business because of the customer service that Steve gave me and the relationship that was developed over a number of times I stopped in and Steve was there to help me and he went out of his way to answer all my questions even if it meant losing a sale to the internet company I was comparing prices with. My decision to buy from Napa was because Steve's time is worth something to me and I am willing to pay more for that personal touch and talking to someone face to face. Thanks Much Steve for helping me make a good decision. Sincerely Daniel Raymaker. PS the other people that were working were very friendly also so stop in and check out there new store.?
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September 2021 by Shawn Steinberg
Nice to have a big parts store in a small town.
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February 2021 by Heidi Griese
Good service
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January 2021 by Adam Koskubar
Had everything I needed and got shipped in the stuff they didn't. Even delivered it for free
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November 2020 by Allison Kruse
Friendly on the phone and in person. Changed the batteries in my key fobs.
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October 2020 by Terry Lee
Very knowledgeable staff.
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October 2020 by Patrick Markham
Good knowledge people
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November 2019 by Terry Tassoul
Very knowledgeable staff.
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November 2019 by bob rader
I shop there very frequently, love the service and can count of them finding what I need!
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August 2019 by Chris Moore
Very helpful people. Quality service in a timely manner.
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August 2019 by Maddog
Customer service here is top notch! Its a perfect small town local parts store.
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April 2019 by Maddog Trucker .
Customer service here is top notch! Its a perfect small town local parts store.
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March 2019 by Chris Hollywood
Very helpful people. Quality service in a timely manner.
