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September 2023 by James Bremer
Decent service and friendly staff but they close at 4:00 which is before anyone gets off work and therefore they are functionally not available 90% of the time when someone would need to use them.
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September 2022 by Ray Peyatt
Associates are very nice and helpful.
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May 2022 by Sharon Cole
Best bank in Summersville. Wouldn't bank anywhere else.
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March 2022 by Mike J Gelhar
Fast service, friendly people.
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February 2022 by Anthony Petry
If I could give this bank negative 1000 star's I would!!!!! they don't abide by contracts drawn up by thebank them selfs they robbed me and I'm disabled so they took advantage of me!!! People "BEWARE" YOU WILL BE ROBBED!!!
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December 2021 by laurie Townsend
Some of the worker's need an attitude transplant because the attitude they have isn't working
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November 2021 by laura Townsend Smith
Some of the worker's need an attitude transplant because the attitude they have isn't working
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October 2021 by Dustin Black
I've been locked out of my first community bank app for almost 3 weeks. I've tried calling the 1-800 number numerous times but can't get through. Sick of it
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May 2021 by Kelley Mcnutt
Wonderful and professional ppl who are always willing to help.
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May 2021 by Steve Dorsey
Worst refinance I've ever experienced. They were in a hurry to get things started but, when it came to closing they drug their feet, asking for info they already had and , a closing date that was changed Only communication was thru email. No returned phone calls and, never answered the phone. Typically you would go a month without a paymentand, that's what I was told,,,,, not so. Payments started immediately. Will I do business with this bank again ???? Absolutely not. BBB will be contacted. It's a shame, a small town bank, treating customers like a number
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October 2019 by jill barnhouse-bragg
There is no other bank I would rather hold an account with. My fiance and I had a joint account open for over a year, and there were some errors made by both of us that caused our account to be horribly overdrafted. We of course planned to get everything cleared up as soon as we possibly could, we just had to wait on the IRS to deposit our tax refund. Milissa did everything in her power to make sure we didn't get any excess fees or penalty charges. She was amazing. So helpful. She closed out our existing account and opened a new one for us the same day our tax return was deposited. They really do work with you to make sure you don't have to pay fee after fee like other banks do. I feel extremely blessed to have Milissa and all the girls at the Summersville Branch on our side!!
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August 2019 by Unknown Name
Employees are rude and handle service in an inappropriate manner. Another example is I had closed out an account, a day later the bank withdrawal my account $2 for a statement fee + $36 overdraft fee even tho the account was closed out the day before.
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May 2019 by jill bragg
There is no other bank I would rather hold an account with. My fiance and I had a joint account open for over a year, and there were some errors made by both of us that caused our account to be horribly overdrafted. We of course planned to get everything cleared up as soon as we possibly could, we just had to wait on the IRS to deposit our tax refund. Milissa did everything in her power to make sure we didn't get any excess fees or penalty charges. She was amazing. So helpful. She closed out our existing account and opened a new one for us the same day our tax return was deposited. They really do work with you to make sure you don't have to pay fee after fee like other banks do. I feel extremely blessed to have Milissa and all the girls at the Summersville Branch on our side!!
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February 2017 by Lisa Tucker
Time drive thru open
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November 2012 by Pam Holcomb
I am sorry you did not get an answer. There is a phone number listed in error by phone Co. I assure you we directly answer as many of the 7 lines as we can.
