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August 2024 by Marcel Lazare
Friendly staff, work done on time. Courtesy van available.
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July 2024 by Shelly Mullins
This is a first class auto shop. It's owned by a large dealership so they service pretty much everything. The guys explain what's going on and go out of their way to make it a pleasant an experience as possible.
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April 2024 by Katlyn B
I took my car in twice now because I had a sensor light going off. First time they told me it would be 145 to look at it. Okay great I get that so instead I took it back to where I bought it and they figured out what was wrong with it and said I had to go back to Hyundai. They were very rude and did not want to help at all. They basically told us that it’s waste scheduling an appointment online because it’s not accurate so they wouldn’t even be able to look at my car. Second of all walker Cheverolet in nitro was so much kinder at there service center then I experienced at Hyundai. I was told that Hyundai could call walker Chevy if my warranty company would not fix the car and they bluntly told me well we have to have that in writing. This makes me not want to ever wanna go back to this place to get my car serviced ever. I use to like them and never write bad reviews but never again.
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April 2024 by Pam Smith
Customer service is great
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April 2024 by Travis L. Castle
Great service and the mechanics are top notch.
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April 2024 by Joe Buzz
I was in there yesterday in the waiting room and I could hear someone on the speaker phone giving their credit/debit card number out the whole number, expiration date, code on the back and zip code. I heard it all, no one should be put on speaker phone to give that to service department!
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February 2024 by Marty Greathouse
FOR YOUR GM/CHEVROLET NEEDS AN GREAT BODY SHOP AN PARTS AN SERVICE AN NEW AN USED CARS SUV'S AND TRUCKS TRY THEM FIRST!! IT WOULD BE WORTH YOUR TIME!!
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January 2024 by Terry Runion
Boy Joe Holland needs to improve his service department,
Two and a half hours to charge oil and filter. It wasn't like that win I worked there.
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November 2023 by Trey Burwell
It’s never good with Joe Holland. They’ll charge you hundreds just to tell you what’s wrong with it, and then the service they provide is going to be low-quality. Best part of Joe Holland is the friendly shuttle driver.So glad I was able to trade my Chevy in for a Jeep so I won’t have to be back for service. Drive to St. Albans, Chelyan, or Hurricane for Chevrolet service instead.
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November 2023 by David Williams
If I could rate zero stars I would. I can’t tell you how many times after a so-called 50 (or however many they say) point inspection my car was returned to me with the check engine light still on. You also have to watch them like a hawk to ensure they actually do ALL of the service you are told you are getting. I’ve heard other customers ask if a particular service was done only to hear no it wasn’t. There is little feedback & good luck getting through to someone that actually knows what is going on with your car. I just had to take my car to another service center because the wheel wobble issue they supposedly fixed is reoccurring after just a few hundred miles. Stay away from this place if at all possible.Services: Steering & suspension repair
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November 2023 by Kenneth Toney
Buyer beware. My MIL only went in to have her SUV inspected. It only has about 25k miles on it. They told her she needed the brake rotors turned, which unfortunately she agreed to. I’m highly suspicious that a vehicle with only 25k miles needed the brake rotors turned. I also drive this vehicle every week, and it doesn’t have any brake problems. The bill was almost $500. She does not have this kind of money, and it will take her a very long time to pay it off. I feel like they very much took advantage of her, and I’m very unhappy about the situation. If you have elderly people in your life that are easily taken advantage of, be careful about letting them go here.Services: Brakes
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September 2023 by Camron T
Went for a replacement key that was missing when I bought my truck. Service took over twice as long as planned (over two hours). Things happen, whatever.My truck was returned with grease on my door. Showed the service tech, who showed his boss, and told me to stop by the detail shop and use the detail that was scheduled after the key service. Accidents happen, whatever.I go to get the detail service and it was not even scheduled.
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September 2023 by sheila whitten
Excellent
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September 2023 by JimmyG
Extremely understanding and courteous. They have gone above and beyond my expectations
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September 2023 by Angela
Wry fast, friendly, courteous, proficient and professional service. I recommend this place for your vehicle maintenance. Very nice and clean atmosphere as well.
