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April 2024 by Steve Owens
Nan was very helpful. Excellent purchase experience. Vehicle has been reliable.
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April 2024 by Linda R
Love my new car
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February 2024 by Joseph Antonevich
Spent the usual 3+ hours with the Sales Rep, comparing different vehicles and prices. Found a vehicle I liked, and was going through the process of obtaining a loan. While waiting to hear from the Loan Officer, another Salesperson SOLD that car to another person,, Stealing the Commission from the Lady I was working with. BAD MOVE Steve!
Found out later that this dealership has a habit of charging a couple extra thousand dollars above standard prices. Only reason I put the 2nd star is because Nan, my Salesperson was Good at her job.
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February 2024 by Gregory Justin Athey
Very good thank u fixed my tag light
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January 2024 by James Gillen
Been helpful and friendly every time. No hassle, no pressure
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December 2023 by Sean Cooper
I had always heard great things about this dealership but unfortunately for me I had problem after problem with the car I bought from them. A few years (and thousands of dollars) later I went to trade the car in somewhere else and found out that the car had frame damage from a previous owner which essentially made it worthless. They sold me a car priced higher than the bluebook value that had reported frame damage on it. When I called Nelson about it I was told "An accident report is an accident report, it doesn't really mean anything." I probably should've pushed them to make it right but there was no initial offer on their part and I was completely turned off from dealing with them ever again.
If you are interested in a car from here make sure to spend the money for a carfax report to make sure they aren't ripping you off.
The only reason they got 2 stars instead of 1 is because the service team was always willing to work with me and give me a loaner car anytime I took my car in.
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March 2023 by Colton Carrigan
Great experience, very helpful. Nan was the best to work with! ?
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February 2023 by Erica Rae
Bought my second vehicle here and had a great experience! Super easy to work with and quick process start to finish!
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January 2023 by Jeremy Springer
Excellent buying experience. Extremely nice vehicle sold by a friendly and helpful staff. They also found me financing over 1% below my own personal credit union rate. Will definitely look here first for future purchases. Thanks Matt and David!
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December 2022 by Matthew Humbertson
People were nice but our vehicle was absolute garbage from the day we got it nothing but issues owned it for 3 months they offered to buy it back for 12k less than what we bought it. Do not recommend
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December 2022 by Bethany Humbertson
People were nice but our vehicle was absolute garbage from the day we got it nothing but issues owned it for 3 months they offered to buy it back for 12k less than what we bought it. If you wanna buy other people's problems buy here they will even sell you a warranty you have to use because the car you buy is junk and then not get any money back from that either. Do not recommend
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September 2022 by Lawrence Remaly
Thank you Matt, David & Kristen. We bought a 15 passenger van for our church - The Life Center @ Sharing Life Ministries in Ridgeley. This van will bless our church for years to come! Thanks for everything!
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July 2022 by CJ Sarver
Nan was such a Amazing help and I’m so glad that I came to Nelson’s! I wish I could give them more then 5 stars!
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July 2022 by Jony Leon
Good service and I highly recommend them regular customer
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June 2022 by Choices “Derek” Smith
Excellent expierence and superb customer service. Nan and the team went above and beyond with our purchase. Thank you for helping make what can be a sometimes stressful situation smooth and seamless.